- 職位性質：全職
- 工作地區：海南省三亞市
- 招聘人數：若干
- 學 歷：本科
- 工作經驗：5年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：英語(良好)
- 國際聯號工作經歷：優先
- 薪資待遇：3萬-4萬
- 職位有效期：2026-05-14至2026-08-18
職位：Director of Rooms 房務總監
崗位職責/職位描述
ESSENTIAL FUNCTIONS基本職責:
Operations 運營
1.Maintain complete knowledge of
維持并完善以下內容
2.All Resort features / services, hours of operation
度假酒店的所有服務設施，營運時間
3.All room types, numbers, layout, décor, appointments and locations
所有房間的房型、數據、布局、裝飾、分配和地點。
4.All room rates, special packages and promotions
所有房間的房價、特殊套餐和促銷
5.Previous day’s pickup and anticipated business levels
前一天的pickup和預期生意水平
6.Room availability status for any given day
任意日期的房間可用情況
7.Scheduled in-house group activities, locations and times
安排酒店活動內容的時間表包括時間和地點
8.All Resort and divisional policies and procedures
度假酒店以及部門的政策和程序
9.Monthly forecast and budget
月度預測和預算
10.Interview applicants for departmental managers and any other positions as needed
面試部門經理候選人和其它有需要的職位
11.Monitor the hiring, evaluation, training and discipline of all hourly colleagues by department managers to ensure consistency in administering direction
監督部門人員的招聘、評估、培訓和懲罰，確保與行政方向保持一致
12.Prepare weekly work schedules and adjust schedules throughout the week to meet the business demands
制定并修改周工作計劃已滿足生意需求
13.Adhere to Resort requirements for guest / colleague accidents or injuries and in emergency situations
跟緊處理度假酒店的任何賓客或員工受傷事故以及緊急事件
14.Anticipate sold-out situation and knows the overbook
預見售完的情況并時刻掌握超額預定
15.Manage the ‘walk-out’ of guests
管理房滿情況下需要安置到其他酒店的客人
16.Review resumes for arriving groups; follow up with all departments to ensure preparations are made for arrivals
在團隊客人到達之前詳細了解團隊的情況，跟緊所有部門以確保接待的準備工作到位
17.Review all Out-of-Order rooms daily with respective departments to determine most current status and estimated date for return to room inventory
每天都要跟相關部門回顧待維修房的跟進情況，了解房間的狀態和重新回歸可用房的日期。
18.Maximizing productivity and colleagues’ morale
鼓舞員工的士氣并將生產力優化
19.Monitor the progress repair working order and communicate with Director of Engineering when needed
監督維修單進度并在需要時與工程總監溝通
20.Document pertinent information in department’s logbook
將部門值班記錄中的關鍵相關信息存檔
