【崗位職責】
1、確保遵循酒店的政策方針和品牌標準;
2、確保所有隊員遵守酒店儀容儀表和個人衛生標準;
3、確保正確解釋酒店的服務標準和酒店政策給員工并且讓員工正確的執行;
4、對于認可的員工實施培訓課程,進行全體員工的培訓和評估他們的能力;
5、通過葡萄酒的培訓和侍酒師一起發現潛在的團隊成員;
6、和廚師建立有效的溝通和友善的工作關系;
7、確保培訓和監管新的團隊成員,同時需要配合其他的員工;
8、提前意識到缺少服務標準的對客服務并及時制定發展計劃,跟蹤和執行改變;
9、在中餐廳有活動或者大型宴會時候準備分析報告;
10、運營時候處理所有的客人建議并且記錄在部門日志上面;
11、記錄VIP客人的喜好并且維護;
12、監督和保持中餐廳的預算,收入;
【崗位要求】
1、全面的餐飲部運營知識;
2、1年相關的工作經驗,2年主管級經驗;
3、良好的管理技能;
4、持有商業的敏銳感;
5、積極主動和精力充沛;
6、領導才干,和團隊有良好的溝通;
7、整潔干凈的儀容儀表;
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萬達酒店及度假村管理公司成立于2012年,是一個集酒店業主、經營及銷售等功能為一身的綜合集團,旗下擁有五星級酒店品牌—萬達嘉華、超五星級酒店品牌—萬達文華以及頂級酒店品牌—萬達瑞華。萬達酒店及度假村的品牌發展將“秉承中華禮儀之道,超越至善期望,創造尊崇體驗”,立志成為國際領先的中國豪華酒店管理集團,為四方賓朋提供“始終如一、溫情倍至”的服務。Founded in 2012, Wanda hotels and Resorts is global-leading operator of luxury Chinese hospitality brand and it is also one of the world’s premier hotel ownership and management companies, currently owns and/or manage hotels under the Wanda Realm, the five-star hotel brand; Wanda Vista, the five-star plus hotel brand and Wanda Reign, the luxury hotel brand. Wanda Hotels and Resorts will provide our customers with a superior experience that exceed expectations based on our proud Chinese heritage and traditions, to consistently providing hospitality from our hearts. 南昌萬達嘉華酒店位于南昌紅谷灘中心城區、處于商務及娛樂核心地帶,坐擁整個贛江美景,是萬達酒店及度假村管理有限公司旗下超五星級品牌酒店,也是南昌市乃至江西省最為奢華的超五星級酒店之一,擁有301間豪華時尚客房和套房,以及包括中餐,全日制西餐廳和特色餐廳在內的三個風格迥異的餐廳。8個中型會議室、1個1200平米的宴會廳及3300平米超一流水平的多功能會議廳,為商務人士創造溫馨、愜意的居停感受。2013年12月年已經盛裝開業。 “心儀嘉華、理想之所”選擇萬達嘉華,為您的職業生涯開辟一個全新的起點,您將享有以下為您量身準備的福利: Wanda Realm Nanchang is located in Honggutan central district of Nanchang and in the core area of Business and Entertainment, which can take a bird’s eye view of Gan River. It is the five-star plus hotel brand in Wanda hotels and Resorts and also is one of most luxury five-star plus hotel in Nanchang, Jiangxi Province.We have 301 spacious guestrooms and suites and 3 restaurants including Chinese, western and special style. Boasting of 8 medium conference rooms, one of Banquet Hall over 1200 m2 and super-premium multifunction meeting place over 3300 m2, Wanda Realm Nanchang creates warm and enjoyable staying experience.Opening the end of this year.“Admire ideal place--- Wanda Realm Nanchang”, which offer the fresh start of your career development and you will be entitled following tailor-made benefits:● 免費宿舍(外地員工享有)● 免費優質的工作餐● 免費多功能的員工文娛活動室● 豐富多彩的員工團隊活動及運動賽事● 為每位同事量身定制的培訓課程和個人職業發展計劃● 為您的個人成長提供集團內拓展的機會● 提供有競爭力的薪酬與福利● 提供內部的調動和晉升機會● 五險一金、每周雙休、帶薪年假等● Free accommodation for non-citizen;● Free superior duty meals;● Free multifunctional associates recreation room;● Variety of team building activities and sports games;● Tailor-made training course and personal career development plan;● Opportunity of growing and developing in group● Competitive salary and benefits;● Opportunity of internal transfer and promotion;● 5 social insurances and housing fund, 2 days off in a week and paid annual leave. 感謝您對南昌萬達嘉華酒店的關注。我們誠邀您和我們一起為“萬達酒店及度假村管理有限公司”成為國際領先的中國豪華酒店管理集團而努力,共創美好未來。Thank you for your attention of Wanda Realm Nanchang. We sincerely invite you to join in Wanda hotels and Resorts and strive for becoming International Leading Chinese Luxury Hotel Management Group in bright future.