崗位職責(zé)/職位描述

工作職責(zé)：
The position is concerned with managing the activities of both guest and house laundry and house linen to maintain high standard of products, speedy service to guests, sufficient hotel linen circulation for operation and profitable revenue.
洗衣房經(jīng)理負(fù)責(zé)洗衣房的日常管理工作，負(fù)責(zé)管理每日的客衣、制服、客用布巾等的洗滌、熨燙達(dá)到高標(biāo)準(zhǔn)的要求，負(fù)責(zé)保證提供及時(shí)、干凈、充裕的干凈布巾。
1.Manage the Laundry training, assign work, and monitor the quality of the laundry and quantities.負(fù)責(zé)全體洗衣房員工的管理培訓(xùn)，人員調(diào)配工作，監(jiān)督所在部門的生產(chǎn)經(jīng)營(yíng)。
2.Ensure that all items laundered and dry－cleaned are finished to the highest standard achievable and returned to the guests or staff in immaculate condition.確保酒店洗衣間的全部布草都按所能達(dá)到的最 高標(biāo)準(zhǔn)進(jìn)行清洗或干洗， 保持清潔無瑕并 送還給客人或員工。
3.To make inspection trips through entire area checking on productive methods and procedures.負(fù)責(zé)檢查洗滌的方法和過程。
4.To check washing formulas and make corrections and improvement whenever necessary.負(fù)責(zé)檢查洗衣流程，如果必要進(jìn)行修正和改善。
5.To report directly to the Executive Housekeeper keeping him advised of progress and practices.直接向行政管家報(bào)告洗衣房的工作狀況和設(shè)備狀況。
6.To confer with assistant and supervisors on production and personnel problems.和下屬員工交流工作情況和工作表現(xiàn)等。
7.To confer with maintenance mechanics regarding repairs and replacement problems.和有關(guān)人員溝通，解決設(shè)備維修、保養(yǎng)和替換的問題。
8.To coordinate with Chief Engineer regarding new methods and machines.和工程部經(jīng)理保持聯(lián)系，改善工作方法和設(shè)備。
9.To plan work and production schedules to meet housekeeping and food and beverage requirement.根據(jù)客房入住率和餐飲布巾需求量，安排好布巾、制服的洗滌工作，保證提供足夠的布巾。
10.To train team member according to established procedures; Conducts training meeting to discuss problems and future plans, give information and assignments.按照工作程序，培訓(xùn)員工。和員工開會(huì)，討論工作問題、工作計(jì)劃、溝通信息，并安排工作。
11.To maintain proper balance between production requirements and payroll costs.負(fù)責(zé)保持工作需求和人工需求的平衡。
12.To oversee laundry office functions including production reports, schedules and other records.負(fù)責(zé)檢查洗衣房辦公室的工作，如生產(chǎn)報(bào)告、工作安排和其它記錄。
13.To supervise and investigate all claims by guest for defective laundry and consult with hotel executive for any compensation if necessary.負(fù)責(zé)管理和調(diào)查所有有關(guān)客衣?lián)p壞的問題，如果需要賠償，負(fù)責(zé)和管理層協(xié)商賠償額。