- 職位性質(zhì)：全職
- 工作地區(qū)：廣東省廣州市
- 招聘人數(shù)：1人
- 學(xué) 歷：大專
- 工作經(jīng)驗：2年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：英語(熟練)中國普通話(精通)
- 國際聯(lián)號工作經(jīng)歷：優(yōu)先
- 薪資待遇：6千-8千
- 職位有效期：2026-04-01至2026-05-31
職位：Sommelier - Char 恰餐廳侍酒師
崗位職責(zé)/職位描述
·???????? 有效管理餐廳的日常工作，確保日下工作正常進行：
o??? Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
o??? 監(jiān)督部門工作標(biāo)準(zhǔn)和程序手冊中列出的各項規(guī)范的貫徹執(zhí)行
o??? Adhere to opening and closing procedures
o??? 遵守開始營業(yè)和結(jié)束營業(yè)的程序。
o??? Adhere to bill paying procedures
o??? 遵守規(guī)定的結(jié)賬程序。
o??? Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
o??? 有效的進行交接班說明會，確保所有員工了解重要客人，特殊活動，每日特價，重點是推銷某些產(chǎn)品等。
o??? Personally meet and farewell a minimum of 80% of your customers
o??? 親自迎送80%以上的客人。
o??? Encourage and motivate staff to provide optimum service during all shifts
o??? 激勵在崗員工為客人提供卓越的服務(wù)。
·???????? Share recommendations and guest comments to Chef and Restaurant Manager to reflect current customer profile
·???????? 與廚師和餐飲經(jīng)理交流意見和客人的建議從而反應(yīng)當(dāng)前客人的情況。
·???????? Assist to develop and implement Promotions Calendar for F&B products in restaurant
·???????? 協(xié)助在餐廳制定和執(zhí)行餐飲產(chǎn)品促銷活動日歷。
·???????? Manage special event concepts
·???????? 特別活動的概念管理工作。
·???????? Anticipate market changes and review operations when necessary
·???????? 善于預(yù)測市場的變化情況，并在必要時審評運營工作。
·???????? Conduct competitor analysis
·???????? 對競爭對手進行分析。
·???????? Assist to implements the FSMS policies in the restaurant.
·???????? 協(xié)助落實餐廳的FSMS政策。
·???????? Create positive publicity opportunities
·???????? 創(chuàng)造良好的公眾宣傳機會。
·???????? Manage customer database and utilize effectively
·???????? 管理顧客數(shù)據(jù)庫并有效的加以使用。
·???????? Up-sell property facilities
·???????? 推銷酒店的設(shè)施。
·???????? Actively pursue cost saving measures
·???????? 積極的實行節(jié)約成本的方法。
·???????? Recycle wherever possible
·???????? 盡可能再利用能源。
·???????? Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
·???????? 在競標(biāo)過程中與銷售經(jīng)理密切合作爭取新的客戶；特別是餐飲部門的客戶。
·???????? Manage wage and beverage cost
·???????? 管理工資和飲料成本。
·???????? Forecasting
·???????? 進行預(yù)測工作。
·???????? Stock control
·???????? 有效的控制存貨。
·???????? Analyze food and beverage statistics through point of sale system
·???????? 通過銷售點銷售系統(tǒng)分析餐飲統(tǒng)計數(shù)據(jù)。
·???????? Works with Superior on manpower planning and management needs
·???????? 和上級領(lǐng)導(dǎo)一起進行人力規(guī)劃和管理需求。
·???????? Works with Superior in the preparation and management of the Department’s budget
·???????? 和上級領(lǐng)導(dǎo)一起編制和管理部門預(yù)算。
Required Skills –
技能要求
·???????? Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
·???????? 完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。
·???????? Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
·???????? 持有當(dāng)?shù)卣?guī)定的含酒精飲品知識課程證書或食品服務(wù)許可證或有效的健康或食品上崗證。
·???????? Problem solving, reasoning, motivating, organizational and training abilities.
·???????? 具有解決問題，推理，號召，組織和培訓(xùn)能力
·???????? Good writing skills
·???????? 具有良好的寫作技能
·???????? Leadership Skills
·???????? 具有領(lǐng)導(dǎo)能力
Qualifications –
學(xué)歷
·???????? WSET 3 and above
·???????? 侍酒師資格證3級以上
·???????? ESW
·???????? ESW
·???????? Diploma in Hotel Management, Food & Beverage, or related field.
·???????? 酒店管理、餐飲或相關(guān)專業(yè)畢業(yè)
