- 職位性質：全職
- 工作地區：廣東省廣州市
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：不限
- 國際聯號工作經歷：優先
- 薪資待遇：3.8千-4千
- 職位有效期：2026-03-25至2026-06-23
職位：Reservations Sales Agent 預訂員
崗位職責/職位描述
·???????? Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques.
使用促銷及其他銷售技巧銷售IHG集團的產品和服務。
·???????? Promote the Hotel’s (and ICHG generally) products and services.
推銷酒店（及IHG集團）的產品和服務。
·???????? Maintain a high level of product and service knowledge about all IHG Hotels in your region.
充分了解所在地區IHG集團酒店的產品和服務知識。
·???????? Develop and maintain a regular pattern of sales calls.
開發和維護電話銷售的常規模式。
·???????? Prepare and execute action plans which increase reservation sales and associated business.
準備并執行有關預訂銷售及其他相關業務的行動計劃。
·???????? Record and process reservations made by phone/fax/email.
記錄管理來自電話、傳真及郵箱的預訂。
·???????? Accept wait list reservations.
接收等候列表。
·???????? Process amendments to reservations such as extensions, early departures, etc.
留意預訂狀況的變化，例如電話號碼、提早離店等。
·???????? Manage “no show” reservations by investigation and recording of same.
調查、記錄并管理“no-show”預訂。
·???????? Record special billing arrangements for groups and conventions.
記錄團隊和會議的特殊要求。
·???????? Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval.
對接前廳經理或信貸經理。
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