- 職位性質(zhì)：全職
- 工作地區(qū)：安徽省合肥市
- 招聘人數(shù)：2人
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：不限
- 提供食宿：不限
- 年齡要求：不限
- 計(jì)算機(jī)能力：不限
- 語言要求：不限
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：不限
- 薪資待遇：4千-5千
- 職位有效期：2026-03-12至2026-04-11
職位：禮賓部主管Bell Supervisor
崗位職責(zé)/職位描述
1.遵循酒店的規(guī)章制度，熟知酒店經(jīng)營(yíng)項(xiàng)目及活動(dòng)，友好的回答客人提出的各種問題并確保其準(zhǔn)確性。
Follows hotel policies and regulations, understands hotel programs and activities, responds to guest questions in a friendly and accurate manner.
2.通過訓(xùn)練及一致的管理，領(lǐng)導(dǎo)和激勵(lì)團(tuán)隊(duì)員工。
Lead and motivate team members through training and consistent management.
3.在前臺(tái)和禮賓部的團(tuán)隊(duì)中起到積極做用，有效的溝通，確保達(dá)到目標(biāo)。
Actively participates in front desk and concierge teams, communicating effectively to ensure targets are met.
4.為顧客提供熱情周到的服務(wù)，有賓至如歸感。
To provide customers with warm and thoughtful service, feel at home.
5.能有效的監(jiān)督管理禮賓部員工，確保服務(wù)質(zhì)量，提高賓客滿意度。
Effectively supervise concierge staff to ensure service quality and improve guest satisfaction.
6.基本的英語口語能力與客人進(jìn)行溝，熟練使用電腦和各項(xiàng)操作系統(tǒng)。
Basic English speaking ability to communicate with guests, good computer and operating system.
7.較強(qiáng)的人際交往和溝通能力。
Strong interpersonal and communication skills.
8.良好的英語能力。
Good command of English.
9.熟悉禮賓的工作實(shí)踐。
Familiar with concierge practice.
10.良好的管理技能。
Good management skills.
11.在壓力下工作的能力。
Ability to work under pressure.
12.以較強(qiáng)的人際交往能力提高客人滿意度。
Enhance guest satisfaction with strong interpersonal skills.
13.擅長(zhǎng)于處理賓客關(guān)系，能快速有效的應(yīng)對(duì)各種問題。
Good at dealing with guest relations, able to deal with various problems quickly and effectively.
