- 職位性質(zhì)：全職
- 工作地區(qū)：安徽省合肥市
- 招聘人數(shù)：2人
- 學(xué) 歷：大專
- 工作經(jīng)驗(yàn)：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：一般
- 語言要求：不限
- 國際聯(lián)號工作經(jīng)歷：不限
- 薪資待遇：4千-5千
- 職位有效期：2026-03-12至2026-04-11
職位：樓層主管Floor Supervisor
崗位職責(zé)/職位描述
1.??當(dāng)班時負(fù)表所有分配的樓層和客房。
Responsible for assigned floors and guest rooms during shift.
2.??與前臺接待密切合作確保任何時間內(nèi)正確的房態(tài)。
Work closely with the Reception to ensure correct room status at all times.
3.??確保所分配的區(qū)域的高度清潔。
Ensure highest standard of cleaning in assigned areas.
4.??確保在“請勿打擾”狀態(tài)下客人的隱私被維護(hù)。
Ensure guest privacy is respected when DND status is displayed.
5.??監(jiān)督夜床服務(wù)。
Supervise turndown service.
6.??負(fù)責(zé)鑰匙的嚴(yán)格控制。
Responsible for strict key control.
7.??對客房的走廊和公共區(qū)域進(jìn)行常規(guī)檢查。
Inspect regularly guestroom corridors and public areas.
8.??迅速向工程部匯報(bào)維護(hù)活動。
Report maintenance issues promptly to Engineering.
9.??確保依照失物招領(lǐng)程序辦事。
Ensure compliance of Lost & Found procedures.
10.?維持樓層布草房的干凈和整潔。
Keep floor linen rooms neat and tidy.
11.?監(jiān)督單元工作效率。
Monitor productivity of the unit.
12.?約束員工遵守紀(jì)律。
Discipline team member when necessary.
13.檢查客房部員工的儀表,個人衛(wèi)生和形象。
Check Housekeeping team member’s grooming, personal hygiene and appearance.
14.?協(xié)助準(zhǔn)備員工排班表。
Assist with the preparation of team member’s duty roster.
15.?協(xié)助進(jìn)行員工的培訓(xùn)和發(fā)展。
Assist with team member training and development.
16.?給予所管轄的員工以不斷的建議和支持。
Provide ongoing advice and support to team member’s under your supervision.
17.?指導(dǎo)員工表現(xiàn)。
Supervise team member’s performance.
18.必要時對員工進(jìn)行個別面對面指導(dǎo)。
Provide one to one instruction to team member members when required.
19.完成任何其他合理的職責(zé)和被指派的職責(zé)。
Carries out any other reasonable duties and responsibilities as assigned.
