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崗位職責/職位描述

中餐/西餐廳/宴會廳主管

-? ?Supervise cash handling and banking procedures

? ? 監督現金的處理和存放程序。

-? ?Prepare daily banking, cash flow reports and sale report

? ? 編制每日存款和流動資金報告。

-? ?Establish and instruct staff in cash security procedures

? ? ?制定并指導員工執行現金安全制度。

-? ?Deal with irregular payments

? ? ?處理異常的付款情況。

-? ?Control stock and monitor security procedures

? ? ?控制存貨和監督保安成序。

-? ?Works with Restaurant Manager in preparing and the management of the department’s budget

? ? ?和上級領導一起編制和管理部門預算。

-? ? In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known

? ? ?在經理缺席時主持交接班說明會，確保員工了解酒店的活動和運營的要求。

-? ? Assist with menu and wine list creation

? ? ?協助菜單和酒水單的設計工作。

-? ? Supervise outlet functions

? ? ?監督各項職能。

-? ? Supervise outlet service

? ? ?監督餐廳的服務。

-? ? Works with Restaurant Manager on manpower planning and operational needs

? ? ?和上級領導一起進行人力規劃和管理需求。

-? ? Conduct weekly training as assigned by Restaurant Manager

? ? ?進行餐廳經理指定的每周培訓。

-? ? Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up

? ? ?在自己當班期間盡可能解決所有的投訴，并在工作日志中記錄所有投訴以便進一步跟進的工作。

-? ? Supervise the maintenance of guests HEO and outlet equipment

? ? ?監督服務設備的維護保養。

-? ? Ensure standards of guest services as per standard guideline

? ? ?監督客用設施和服務的標準。

-? ?Seek guest feedback for improvement

? ? ?尋求客人的反饋意見并進行改進

-? ?Personally meet and farewell a minimum of 80% of your customers

? ? ?親自迎送80%以上的客人。