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【崗位職責】
1、積極的工作，友好的為客人提供服務。
2、了解所有房價、特別促銷。
3、致力于酒店工作，為酒店發(fā)展提供建議，有創(chuàng)新精神，為顧客提供品質(zhì)服務。
4、維護酒店信息系統(tǒng)，保證所有預定、 價格和市場代碼的更新，保證所有的客戶信息正確記錄，酒店和中央預定系統(tǒng)連接順暢。
5、交流的時候熱情的語調(diào)和所有賓客問候，讓他們覺得受到酒店的歡迎。
6、及時準確的為酒店內(nèi)外賓客轉(zhuǎn)接電話。
7、準確及時的為客人傳遞信息，確保顧客隱私。
8、保證所有預訂根據(jù)當天價格進行。??
9、遵循酒店品牌標準，保護客人隱私，防止酒店數(shù)據(jù)泄露。
10、了解酒店周邊地區(qū)的最新信息，名勝，風景地等，為顧客提供方便。
【崗位要求】
1、保證向酒店內(nèi)部和外部客人提供高質(zhì)量的服務。
2、保持工作環(huán)境整潔。
3、能熟練的掌握和運用電腦。
計算機能力：熟練
位求職者投遞了該職位，你的簡歷匹配度為
你的綜合競爭力排名為第
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立即溝通
酒店業(yè)--國內(nèi)高端酒店/5星級
500-999人
私營．民營企業(yè)
武漢萬達瑞華酒店位于風光秀麗的東湖風景區(qū)，周圍環(huán)繞著漢街、漢秀劇場、電影主題公園等購物休閑場所，距武漢天河機場僅30分鐘車程，距武漢高鐵站也僅15分鐘車程。酒店擁有413間客房及套房，同時擁有風格迥異的各式餐廳。“美食匯”全日餐廳匯聚世界各地美味佳肴，“游宴”一品淮揚餐廳以經(jīng)典淮揚菜為主、吸納粵菜及本地菜系之精華，“和”日本餐廳以精細、新鮮和東瀛風情為特色并融入法國美食元素。1500平方米的無柱式大宴會廳及7間多功能會議室配備頂級的高科技設備。設施齊全的健身中心、室內(nèi)恒溫游泳池提供全新的休閑健身體驗。私人會所名仕會為尊貴會員提供專屬服務，是社會各界名仕理想的聚會休閑之所。 Located in the East Lake Scenic Area of Wuhan, Wanda Reign Wuhan features a beautiful scenery view and comfortable surroundings with nearby shopping streets, Wanda Plaza, Han Show, Film Technology Park, Madame Tussaud’s Museum and other entertainment places. It is only 30 minutes away from Wuhan Tianhe airport by car and 15 minutes away from Wuhan high-speed railway station. Wanda Reign Wuhan is equipped with 413 luxurious rooms and suites. Wanda Reign Wuhan also features three restaurants with different cuisines. An international buffet and a la carte is offered at Café Reign; the original flavors of Huaiyang cuisine combined with the essence of Cantonese and local dishes are served in the RIVER DRUNK Huaiyang Restaurant; and exquisite and contemporary cuisine incorporated with both Japanese and French styles are provided in HE Japanese Restaurant. The restaurants provide special private chef services as well as the Sommeliers in both wine and Chinese liquor. The 1500sqm pillar-less grand ballroom and 7 function rooms are equipped with simultaneous interpretation systems, video conference systems and digital video conference systems, which are the most advanced facilities and best meeting experience in town. The unparalleled Club Reign provides the distinguished members exclusive services and a gathering place to relax.
