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Deliver exceptional reception services to international
guests, including check-in/check-out procedures, inquiry handling, and
personalized assistance to ensure a seamless guest experience.Welcome and farewell to guests in the lobby, communicate
with guests and collect their stay experiences.Proactively identify and respond to guest needs, resolve complaints
and special requests by coordinating with departments (Housekeeping, Engineering
etc.) to enhance guest satisfaction.Establish and maintain guest profile records, documenting
preferences and stay history to provide tailored services, birthday,
anniversary arrangements for hotel guests.Support the Front Office Manager in daily operations, including
service process optimization, and onboarding training for new staff.Introducing hotel facilities and surrounding information,
including restaurants, shopping and transportation ect.
Collect guest feedback regularly,
compile reports for management to inform service improvement strategies.
國際聯號工作經歷：優先
位求職者投遞了該職位，你的簡歷匹配度為
你的綜合競爭力排名為第
名
立即溝通
酒店業--國內高端酒店/5星級
100-499人
外商獨資．外企辦事處
IFC Residences (IFCR) offers premium luxury living in Shanghai, offering five-star accommodation and service, while also utilizing Sun Hung Kai Properties (SHKP) reputation for high quality real estate in outstanding locations.As an integrated component of the IFC Shanghai complex, IFCR offers residents the unique opportunity to work, live, relax and play within the same development. With the commercial office towers, shopping mall and restaurants, and superb service and facilities at IFCR, living in Shanghai has never been more convenient.With the continued success of the Lujiazui as the major business and financial hub of Shanghai, IFCR’s appeal extends to potential residents in both Pudong and Puxi and of all nationalities.Top quality people for a top quality project.Come join us and participate in our growth. Be a partner in our success.國金匯(IFCR)為您在上海的生活提供頂級奢華的居住環境。在提供五星級服務的同時，我們沿承了新鴻基地產打造精致高端、品味出眾的地產理念。國金中心（IFC）坐擁甲級商業辦公大樓、綜合購物中心以及各式餐廳。而國金匯作為上海國金中心綜合設施的一部分，以一流的服務以及卓越的設備設施為住客提供工作、生活、休閑以及娛樂為一體的全方位殿堂級體驗，為住客締造前所未有的便利生活。隨著陸家嘴成功成為上海主要的商業及金融中心，國金匯也吸引著黃浦江兩岸住客，乃至世界各國人士。追求卓越是我們共同的目標。誠邀您，與我們攜手共進，見證我們的成功。
