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崗位職責/職位描述

Primary Responsibilities主要職責

·Manage the Daily Housekeeping Department Operations.

·Cleanliness and presence of guestrooms and public area.

·Provide Guest’ Experiences that Exceed Guests’ Expectations.

·Management and Leadership of the Housekeeping Team.

·Involvement as a Member of the Housekeeping Leadership Team

·Accuracy in labor and cost control.

·Ensure wherever possible that colleagues are provided with a work place free of discrimination, harassment and victimization.

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·管理客房部日常的運營。

·確保客房及所有公共區域的清潔和狀態。

·為客人帶來超越期待的入住體驗。

·管理和領導客房團隊。

·參與酒店管理。

·確保人工成本及費用成本。

·確保提供給同事們一個沒有歧視、騷擾和危險的工作環境。

Knowledge and Experience知識和經驗

·Diploma or Degree preferably in hospitality or related field.

·Minimum three (3) years relevant experience in a Housekeeping managerial position in a renown international hotel brand.

·PMS and Office software knowledge.

·Outstanding knowledge with the technical skill and product in Housekeeping.

·酒店管理或相關專業的本科或專科學歷。

·在知名國際酒店內從事至少三年客房部管理崗位的經驗。

·熟悉并掌握Opera酒店管理系統和各類辦公軟件。

·優秀的中英文聽說讀寫能力。

·在客房部相關技術與產品方面的杰出知識。