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崗位職責/職位描述

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.


About the location:
Four Seasons Hotel Shenzhen is ideally located in the heart of the commercial district of Futian, across the Shenzhen Conference & Exhibition Center and a short walk from the Civic Center which houses the city’s Municipal Hall and Museum as well as near the famed Shenzhen Concert Hall and Library. The Hotel is surrounded by 3 modern shopping malls and is a few steps away from the subway metro station and 10-minute drive to 2 Hong Kong borders of Huanggang and Futian. Built along contemporary lines, the Hotel features 266 rooms inclusive of 32 suites, a Club Lounge, Business Centre, 4 food and beverage outlets, and a grand ballroom with 5 other function venues plus a unique outdoor multilevel Terraces.


About the location:

Four Seasons Hotel Shenzhen is ideally located in the heart of the commercial district of Futian, across the Shenzhen Conference & Exhibition Center and a short walk from the Civic Center which houses the city’s Municipal Hall and Museum as well as near the famed Shenzhen Concert Hall and Library. The Hotel is surrounded by 3 modern shopping malls and is a few steps away from the subway metro station and 10-minute drive to 2 Hong Kong borders of Huanggang and Futian. Built along contemporary lines, the Hotel features 266 rooms inclusive of 32 suites, a Club Lounge, Business Centre, 4 food and beverage outlets, and a grand ballroom with 5 other function venues plus a unique outdoor multilevel Terraces.

About the role
? Support Sales team through the execution of administrative work. 協助和執行銷售團隊的行政工作。
? Handle incoming calls and inquiries in compliance with Four Seasons standard. 按照四季集團標準處理來電及詢問。

What you will do
? Produce quality sales proposal and contracts in a timely manner for distribution. 及時提供高質量的銷售方案和合同。
? Prepare quality BEOs/ Resume in a timely manner for distribution. 及時準備高質量的BEO / Resume以便分享。
? Maintain files in accordance to procedure. 按照程序維護文件。
? Requisition office supplies and ensure safekeeping in accordance with procedure. 申請辦公用品并按照程序進行保管。
? Be a team member and assist as needed within department or hotel. 作為團隊的一員，在部門或酒店內提供必要的協助。

What you bring
? Good skills of the English and Cantonese or Mandarin languages. Preferably foreign language ability. 具有良好的溝通技巧及中英文的讀寫能力，更希望具有多國語言能力。
? Must be service oriented and be able to maintain Four Seasons standard hospitality at all times. 有良好的服務意識，在任何時候都能夠適應四季的相關標準和理念。

What we offer:
? Competitive Salary, wages, and a comprehensive benefits package. 具有競爭力的薪酬、工資和全面的福利待遇
? Excellent Training and Development opportunities. 優秀的培訓和發展機會
? Complimentary Accommodation at other Four Seasons Hotels and Resort. 全球任何四季酒店的員工折扣
? Complimentary Dry Cleaning for Employee Uniforms. 免費干洗員工制服
? Complimentary Employee Meals. 免費員工餐
? Complimentary Employee Dormitory. 免費員工宿舍
? Complimentary Employee Shuttle Bus. 免費員工班車

Schedule & Hours:
? Forty hours over a five day period; scheduled days and times may vary based on need. 5天內工作40小時；計劃的日期和時間可能會根據需要而變化。