崗位職責/職位描述

工作職責：
Key Responsibilities:
Strategic Planning & Execution:
? Develop and implement short and long－term strategic plans to achieve the hotel’s revenue and profitability targets.
? Identify and seize business opportunities by conducting market research, analyzing trends, and monitoring competitor activity.
? Develop and execute marketing strategies and promotional campaigns to maximize brand awareness and market share.
? Set pricing strategies and sales targets to optimize revenue generation.
? Monitor and evaluate the effectiveness of marketing initiatives and adjust strategies as needed
? Actively use Hilton’s sales tools and resources to deepen the understanding of customer patterns and assist in developing relevant products and packages

Business Acumen:
? Develop and implement sales strategies to Optimize occupancy and rate across all market segments.
? Identify and pursue new business opportunities and build relationships with key clients and industry partners.
? Analyze market data and trends to optimize revenue management strategies and pricing decisions.
? Monitor and report on sales performance against targets and develop action plans to address any gaps.

Communication & Collaboration:
? Foster effective communication and collaboration across all departments to ensure a seamless guest experience and maximize sales opportunities.
? Collaborate efficiently with Revenue Management Consolidated Center （RMCC） to create high value for hotel performance.
? Build strong relationships with internal stakeholders and external partners to support the hotel’s business objectives.
? Represent the hotel at industry events and conferences to promote the brand and build awareness.
? Communicate effectively with senior management and provide regular reports on business performance and strategic initiatives.

Leadership & Team Management:
? Build, manage, motivate, and empower a high－performing team to achieve business objectives.
? Provide clear direction, set expectations, and delegate responsibilities effectively.
? Foster a collaborative and inclusive work environment that encourages innovation and continuous improvement.
? Conduct performance evaluations, provide constructive feedback, and support the professional development of team members.
? Ensure compliance with company policies and procedures.

Continuous Improvement & Innovation:
? Stay informed about industry trends, best practices, and emerging technologies.
? Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience.
? Continuously evaluate the effectiveness of marketing and sales strategies and adjust as needed to achieve business goals.

任職資格：
? Bachelor’s degree and above.
? Passion for the hospitality industry, and Customer－centric mindset.
? A minimum of 5－8 years of experience in commercials, with at least 2－3 years in the commercial leadership role such as Commercial Manager or Commercial Director.
? Experience with relevant systems and technologies, this includes of Delphi system, revenue management systems, CRM software, booking engines, and other relevant tools.
? Advance business capability, include strategic thinking and planning, business acumen, Leadership management, influence and communication skill, Adaptability and resilience.
? Fluent in written and spoken English