免费精品国产一区二区三区麻豆,国产久久在线观看,欧美激情视频一区二区,亚洲天天鲁鲁在线观看,国产亚洲精品色一区二区,久久水蜜桃精品一二区,台湾综合婷婷一区二区三区,草色五月天,欧美精品久久久久99毛片

崗位職責(zé)/職位描述

【崗位職責(zé)】

1.遵循品牌承諾并始終提供優(yōu)異的對(duì)客服務(wù)。

Deliversthe brand promise and provide exceptional guest service at all times.

2.熟悉掌握酒店的產(chǎn)品知識(shí)及服務(wù)標(biāo)準(zhǔn)。

Befamiliar with the Hotel’s products and services and policies.

3.禮貌而高效地處理所有客人和內(nèi)部的投訴和詢問，確保問題得到圓滿解決。

Handlesall guest and internal customer complaints and inquiries in a courteous andefficient manner, following through to make sure problems are resolvedsatisfactorily.

4.?問候、接待客人并協(xié)助做好入住登記。

Meetsand greets all guests and assists with registrations.

【崗位要求】

1. 1 year in the same position in international hotel experience.

一年國(guó)際聯(lián)號(hào)酒店同等崗位工作經(jīng)驗(yàn)。

2. Communicates and writes with fluency in English to host international guests.

能用流利的英語進(jìn)行交流和寫作，以接待國(guó)際客人。

3. Has strong interpersonal, communication skills, have passionate and energetic personality.

具有較強(qiáng)的人際交往能力和溝通能力，有熱情、活力的個(gè)性。

4. Good at Microsoft Office and Opera System.

熟練使用微軟辦公軟件和Opera系統(tǒng)。