1. Assume responsibility of daily operations in assigned outlet to ensure a smooth
running, profitable operation within the framework of the hotel.
在酒店中，承擔在日常運作中的責任，以確保能順利運營，并有盈利。
2. Actively support the Quality Improvement Process.
積極提升服務質量的過程
3. Assistin working toward positive financial results.
幫助上級得到積極的財政結果。
4.Assist in ensuring that scheduling functions are performed accurately and on a timely basis.
協助完成正確的每個時段的工作時刻表。
5.Develop training plans to help train a highly motivated and well-trained staff
制定培訓計劃，幫助培訓一個高度的熱情和訓練有素的員工。
6.To implement all F&B promotions in Lounges to improve guest satisfaction and
increase sales revenue.
提高客人的滿意度從而提高整個餐飲部的銷售指標。
7.Assist to ensure consistent quality beverage to our guests in accordance with the
Marriott Bar Guide.
根據酒吧的指導提供給客人高質量的酒水。
8.Accurately forecast business demands to ensure efficient staffing & food production.
根據營業預測指定人員的配備和食品的產量。
9.To ensure the efficient scheduling of associates.
制定最有效率的員工工作表。
10.Assist to ensure the awareness & enforcement of all Marriott S.O.P.’s &
Property L.S.O.P.’s
準確的領悟和執行公司制定的S.O.P以及資產L.S.O.P。
11.Assist to enforce operational Standards that are periodically reviewed & updated.
周期性的回顧和更新工作的執行標準。
12.Be responsible for maintaining outlet safety and sanitation standards at all
times.
要在任何時間負責部門的安全和衛生標準。
13.Assist to be responsible for asset management of all outlet property and facilities.
協助上級保管好部門所有的財產和設備
14.Conduct a preventative maintenance inspection on a monthly basis.
每月檢驗工程與維護。
15.Enforce Marriott’s Principles of Hospitality at all times.
任何時間遵循萬豪的原則精神。
16.Above all, to lead by example through a “hands on” approach to motivate our
associates to excel.
運用好的例子來激勵員工們的優點。
17.Follow all company policies and procedures.
遵守公司所有的政策和程序。
18.Implement a departmental daily “15 Minute” training program.
制定部門的15分鐘培訓計劃。
19.Assist to conduct outlet associate performance reviews in a professional and timely
manner.
協助上級運用專業和適時的方法去完成對員工的成績回顧。
20.Be responsible for all aspects of associate management including hiring,
discipline in conjunction with the Lounges Manager.
協助經理完成對員工紀律的管理。
21.Assist Lounges Manager to conduct an effective monthly associate meeting with minutes.
協助經理完成每月員工會議記錄。
22.Practice“open door” policy to all associates.
運用開放式的政策對待每為員工。
23.Assist to take responsibility for all accounting and billing procedures in the outlet.
負責全部部門里的財務及帳單。
24.Respond to guest inquiries or concerns within 24 hours in what is deemed the
appropriate manner.
查詢和關注客人在24小時內以適當的方式去完成。