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崗位描述
1.了解所有房價(jià)、特別促銷。
2.推廣全球范圍的萬達(dá)酒店。
3.保證投訴和要求被合理處理以超越客人期待。
4.保證充分了解酒店知識(shí)以向客人介紹產(chǎn)品和服務(wù)。
5.維護(hù)酒店信息系統(tǒng)，保證所有預(yù)定、 價(jià)格和市場(chǎng)代碼的更新，保證所有的客戶信息正確記錄，酒店和中央預(yù)定系統(tǒng)連接順暢。
6.確定可以增加銷售利潤和預(yù)計(jì)客人需求的機(jī)會(huì)。
7.保證每個(gè)客人給于足夠關(guān)注，電話禮儀和服務(wù)符合酒店形象標(biāo)準(zhǔn)。
8.保證所有預(yù)訂根據(jù)當(dāng)天價(jià)格進(jìn)行。
9.保證客人評(píng)論合理記錄并采取合理行動(dòng)。
10.保證了解所有萬達(dá)忠誠計(jì)劃。
11.積極推動(dòng)團(tuán)隊(duì)工作氛圍，關(guān)愛客人和員工。
12.完成每日?qǐng)?bào)告。
崗位要求：
1.良好的交流溝通能力
2.良好的團(tuán)隊(duì)合作精神
3.熟練操作微軟等操作系統(tǒng)
4.必須具有良好的中英文交流及寫作能力?
5.能獨(dú)立并長時(shí)間的工作
語言能力：英語-良好計(jì)算機(jī)能力：熟練
位求職者投遞了該職位，你的簡歷匹配度為
你的綜合競(jìng)爭(zhēng)力排名為第
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酒店業(yè)--國內(nèi)高端酒店/5星級(jí)
100-499人
私營．民營企業(yè)
感謝您點(diǎn)擊進(jìn)入此頁面。為了解更多酒店詳情及我們的職位空缺情況，您可在每周一至周五下午2:00至5:00期間親臨酒店B2人力資源部，我們將隨時(shí)準(zhǔn)備為您提供相關(guān)資訊服務(wù)。您也可先瀏覽此頁面，快速獲得相關(guān)信息。無論哪種途徑，我們都非常感謝您對(duì)我酒店的關(guān)注。Thank you for loging in this webpage. To obtai more information on our property and our openings, you may visit our HR office every Tuesday to Friday after 14:00pm. The information listed below will also support you to better understand us. No matter which channel you approach us, we would like to express again our appreciation.成都萬達(dá)瑞華酒店是萬達(dá)酒店及度假村管理有限公司旗下第二家，也是西南地區(qū)首家超奢華酒店。An icon of luxury, Wanda Reign Chengdu is the second Wanda Reign hotel owned and managed by Wanda Hotels & Resorts.成都萬達(dá)瑞華酒店坐落于成都繁華商業(yè)區(qū)，位于景色旖旎的濱江中路，距成都雙流國際機(jī)場(chǎng)僅25分鐘車程，距成都火車東站也20分鐘車程。置身于41層的空中大堂，迷人城景盡收眼底。Located on Binjiang Middle Road, Chengdu’s business district, Wanda Reign Chengdu is only 25-minute from Chengdu Shuangliu International Airport and 20-minute from Chengdu East Railway Station. Enjoy the panoramic city view while you sit down in our Sky Lobby which is on level 41.酒店擁有240間典雅絕美的客房與套房, 讓至尊精英于下榻的每時(shí)每刻都能盡享非凡的舒適與低調(diào)的奢華。三間餐廳酒吧供應(yīng)精致美食：“品珍”中餐廳呈現(xiàn)粵系美食和川菜之精髓；“美食匯”提供美味炙烤及別有情調(diào)的招牌零點(diǎn)；大堂酒廊氛圍優(yōu)雅，商務(wù)聚會(huì)兩相宜。Rest and rejuvenate with elite pleasure of the hotel's 240 extravagant rooms and suites. Savor Chengdu's nicest cuisine in the hotel's three restaurants and bars: ZHEN Chinese Restaurant captures the essence of Cantonese and Sichuan cuisine. Café Reign features an extensive choice of mouth-watering grills and exquisite a-la-carte dishes. Lobby Lounge’s stylish environment is the perfect place to relax with live entertainment.1150平方米的無柱式大宴會(huì)廳配備90平方米LED顯示屏，6間多功能會(huì)議室配置了全城頂尖的高科技設(shè)備。設(shè)施齊全的健身中心,大型室內(nèi)恒溫游泳池提供全新的休閑健身體驗(yàn)。The 1150 sqm pillar-less Grand Ballroom has a built-in 90 sqm LED screen and 6 function rooms have the most advanced facilities in town. The fully equipped Health Club and the In-door Heated Swimming Pool provide a great space to refresh.無論是商界精英，新貴名流還是環(huán)球旅行家，每個(gè)人都需要屬于自己的放松空間。位于酒店6層至7層的名仕會(huì)，是專為城中精英而設(shè)的尊貴空間。 在星河酒吧與商業(yè)伙伴醉入成都夜生活，與朋友在時(shí)空KTV盡享歡唱體驗(yàn)，和愛人在SHUI水療中心踏上身心煥發(fā)之旅, 或是同家人在游宴中餐廳品味精致淮揚(yáng)美食。在此專屬精英的奢華休閑去處，盡享無限尊崇。Whether a seasoned businessman, an enthusiastic globetrotter or even a romantic couple getting away from it all, everyone needs to unwind and relax. Club Reign is an exclusive club for city elites and is recognized as the place to be seen. Experience the extravagant lifestyle of Galaxy Bar with business partners, enjoy the luxury Universe KTV with friends, rejuvenate with loved ones at SHUI Spa or savor the exquisite Huaiyang delicacies at RIVER DRUNK with family.
