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崗位職責/職位描述

Responsibilities 工作職責

1.To engage in food and beverage service delivery as per the predetermined standards and sequence.
?? 按照指定的服務標準及流程從事餐前準備。
2.To have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries.
?? 熟悉菜單，飲料單及酒水單并能夠正確的回應客人的需求。
3.Liases with the kitchen, stewarding and bars? in operational matters to ensure the operation runs smoothly.
? 與廚房，管事部，酒吧，及工程部等相關部門協調以確保每日運營順利進行。
4.To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service.
?以高效，友好，切實的服務達到并超越客人的期望。

Job Specs 職位要求

1.Good local and sound English language skills.
?良好的地方及英語語言技能。
2.Positive approach to customer service.
?積極為客人服務的態度。
3.Good Communication Skill.
? 良好的溝通能力。