- 職位性質：全職
- 工作地區：福建省廈門市
- 招聘人數：若干
- 學 歷：初中
- 工作經驗：不限
- 提供食宿：食宿面議
- 年齡要求：不限
- 計算機能力：一般
- 語言要求：不限
- 國際聯號工作經歷：優先
- 薪資待遇：3千-4.5千
- 職位有效期：2026-04-07至2026-07-06
職位：客房部服務員Housekeeping Attendant
崗位職責/職位描述
【崗位職責】
及時清潔客房和套房，確保賓客滿意度
Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction?
按照既定標準和工作程序，對客房、走廊、布草房和餐具柜進行清潔
Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
補充客用品
Replenishes guest supplies
及時、禮貌的完成上級指定的對客服務并滿足客人的要求
Ensures guest services specified by superiors and guests requests are promptly and courteously met
向上級匯報酒店客房內的損壞或故障情況
Reports damage or malfunction in hotel rooms to superior
保證設備的清潔和修繕
Maintains equipment in proper state of cleanliness and repair
完成區域客房報告
Maintains a section room report
完成每日客房檢查工作單
Maintains a daily room checklist
與上級會面并承擔每日分配的任務
Meets with superior and takes on daily assigned tasks
及時向上級匯報和上交與客人遺失物品
Reports and submits lost and found articles to superior immediately
及時向上級匯報客人的投訴
Report guest complaints to superior immediately
向上級匯報樓層里的反常行為和活動
Reports unusual behavior/activities on floors to supervisor
準確記錄在劃定的區域內的房間情況
Records room status in allocated section accurately
遵守酒店的健康、安全和衛生政策
Complies with hotel’s health, safety and hygiene policy
保持個人儀容和衛生標準
Adheres to personal grooming and hygiene standards
按要求參加會議和培訓活動
Attends meetings and training sessions as required
制作并保持插花
Creates and maintains floral arrangements
如有需求則完成貼身管家服務，包括派送布草或處理洗衣預訂等
Carry out valet services when required including delivery of linen or processing laundry orders
【崗位要求】
擁有初中或相當程度學歷
擁有一些客房工作經驗
擁有在與他人交往時大多數時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力
Primary Education or equivalent
Some housekeeping experience
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
