- 職位性質：全職
- 工作地區：江蘇省南京市
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：不限
- 提供食宿：不限
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：4千-4.8千
- 職位有效期：2026-03-23至2026-06-29
Follow all company policies and procedures and is in accordance with local law.遵守所有公司政策和程序，并符合當地法律。Report to Assistant Front Office Manager.向助理前廳經理匯報工作。
Well versedon all Brand Standard requirements for Front Office and related areas.熟知前廳部及相關部門的品牌標準要求。
Be initiative to engage with the guest, build strong relationship with guest, respond to guests’ needs in time and resolve related problems.主動的和客人情感交流，并與客人建立良好的關系，及時為客人的需求做出反應并解決相關問題。
Assist with Assistant Front Office Manager to in charge Front Desk team, and ensure to achieve Marriott Rewards enrolment goal provided by hotel management and maintain activation rate above 18%, also ensure achieve room upselling target provided by FOM.協助助理前廳經理管理前臺，確保完成由酒店管理層訂立的萬豪禮賞會員注冊目標，保持18%的活躍率，同時完成由前廳經理訂立的房間升級促銷目標。
Handle guests’ complaint, make correct and quick decision to ensure fully guest satisfaction whilst protecting the hotel property and revenue.處理客人投訴、認真分析投訴，又快又準地做出答復，使客人滿意，從而能夠保護酒店的財產和利益。
