- 職位性質(zhì)：全職
- 工作地區(qū)：杭州市淳安縣
- 招聘人數(shù)：1人
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：3年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：一般
- 語言要求：英語(一般)
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：優(yōu)先
- 薪資待遇：5千-6.5千
- 職位有效期：2026-05-28至2026-08-26
1. Supervise and coordinate the daily work of laundry attendants, valet runners, and dry-cleaning staff.
督導(dǎo)并協(xié)調(diào)洗衣服務(wù)員、客衣取送員及干洗員工的日常工作。
2. Ensure all guest laundry, dry-cleaning, and pressing services are handled promptly, accurately, and with care.
確保所有客衣洗滌、干洗及熨燙服務(wù)及時(shí)、準(zhǔn)確并謹(jǐn)慎處理。
3. Maintain cleanliness and order in the laundry area and linen storage rooms.
維護(hù)洗衣區(qū)域及布草庫房的整潔與秩序。
4. Conduct monthly inventory of uniforms, linens, and guest supplies.
每月進(jìn)行制服、布草及客用品盤點(diǎn)。
5. Monitor linen and uniform quality, report damages, and manage par levels.
監(jiān)控布草及制服質(zhì)量，報(bào)告損壞情況并管理庫存標(biāo)準(zhǔn)。
6. Ensure guest laundry charges are posted correctly and in a timely manner.
確保客人洗衣費(fèi)用準(zhǔn)確及時(shí)入賬。
7. Assist in training, scheduling, and evaluating laundry team members.
協(xié)助洗衣團(tuán)隊(duì)的培訓(xùn)、排班及績(jī)效評(píng)估。
8. Motivate and coach team members to maintain high performance and service standards.
激勵(lì)與指導(dǎo)團(tuán)隊(duì)成員，保持高水平的服務(wù)表現(xiàn)。
9. Handle guest inquiries, complaints, and rush laundry requests professionally and promptly.
專業(yè)及時(shí)地處理客人問詢、投訴及加急洗衣需求。
10. Coordinate with front office and housekeeping teams to ensure seamless guest service.
與前廳及客房部協(xié)調(diào)，確保客人服務(wù)無縫銜接。
11. Assist in departmental meetings and communicate work plans, issues, and updates.
協(xié)助部門會(huì)議，傳達(dá)工作計(jì)劃、問題及更新信息。
12. Ensure compliance with hotel policies, safety regulations, and emergency procedures.
確保遵守酒店政策、安全規(guī)定及緊急程序。
13. Perform other duties as assigned by Executive Houskeeper .
完成行政管家交辦的其他任務(wù)。
