- 職位性質(zhì)：全職
- 工作地區(qū)：杭州市淳安縣
- 招聘人數(shù)：1人
- 學(xué) 歷：不限
- 工作經(jīng)驗：1年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：不限
- 國際聯(lián)號工作經(jīng)歷：優(yōu)先
- 薪資待遇：4.5千-5千
- 職位有效期：2026-05-28至2026-08-26
1、Responsible for the daily operational management of hotel guest floors, ensuring that room cleanliness, maintenance, and service quality meet hotel standards;
負(fù)責(zé)酒店客房樓層的日常運營管理，確?？头壳鍧?、維護和服務(wù)質(zhì)量符合酒店標(biāo)準(zhǔn)；?
2、Supervise and guide the work of housekeeping staff, assign tasks, and check their completion to ensure an efficient and orderly room service process;
監(jiān)督和指導(dǎo)客房服務(wù)員的工作，分配任務(wù)并檢查完成情況，確保高效、有序的客房服務(wù)流程；?
3、Regularly inspect the cleanliness and condition of guest rooms and public areas, promptly identifying and resolving any issues;
定期檢查客房及公共區(qū)域的衛(wèi)生、設(shè)施狀況，及時發(fā)現(xiàn)并解決存在的問題；?
4、Assist in handling guest complaints and special requests, providing timely and thoughtful solutions to enhance customer satisfaction;
協(xié)助處理客人的投訴和特殊需求，提供及時、周到的解決方案，提升客戶滿意度；?
5、Responsible for the management of floor supplies, including cleaning materials, linens, etc., ensuring adequate inventory and proper usage;
負(fù)責(zé)樓層物資的管理，包括清潔用品、布草等，確保庫存充足且使用合理；?
6、Provide job training for new employees to ensure they master the workflow and service standards;
對新員工進行崗位培訓(xùn)，確保其掌握工作流程和服務(wù)標(biāo)準(zhǔn)；?
7、Maintain effective communication with other departments (such as front office, engineering, security, etc.) and coordinate the resolution of cross-departmental issues.
與其他部門（如前廳、工程、安保等）保持良好溝通，協(xié)調(diào)解決跨部門問題。
