·??????????Providesupervision, training, direction and leadership to Reservations Talent,including scheduling, performance management and department planning
對預(yù)訂員提供監(jiān)督,培訓(xùn),方向和領(lǐng)導(dǎo),包括業(yè)績管理和部門計劃.
·??????????Ensure department standards and policies are adhered to, makingrecommendations where necessary to reach overall performance goals.
確保依照部門的標(biāo)準(zhǔn)和政策,需要達(dá)到整體業(yè)績目標(biāo).
·??????????Assist inpreparing daily, weekly and monthly reports
協(xié)調(diào)準(zhǔn)備每日,每周及每月報表
·??????????Understand Revenue Management strategies, sell levels and sell directedrates and apply these methods to the sale of available hotel inventory
理解收益管理策略,銷售水平和酒店可用房的狀態(tài)
·??????????Assist inthe coordination of new rate offers including rate building, determiningoperational flows, communicating offers to the hotel community, and deficiencytesting
協(xié)助新價格設(shè)置包括建立預(yù)訂代碼,確定操作流程并進(jìn)行及時溝通.
·??????????Coach agentsin areas of up-selling, cross-selling and ongoing skill set knowledge and callmanagement in a professional, helpful manner
使用專業(yè),友善的態(tài)度指導(dǎo)預(yù)訂員在推銷,交叉銷售和正在進(jìn)行的技能知識,電話管理等學(xué)習(xí).
·?????????Support Revenue Manager on data consolidate and analysis
協(xié)助收益經(jīng)理完成數(shù)據(jù)收集以及分析