深圳鵬瑞萊佛士酒店| 招聘職位
- 職位性質：全職
- 工作地區：廣東省深圳市
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：英語(良好)
- 國際聯號工作經歷：優先
- 薪資待遇：4.3千-4.5千
- 職位有效期：2026-04-07至2026-07-06
職位：服務中心服務員 Service Center Agent
崗位職責/職位描述
·????????Responsible for the prompt and correct input of all guest messages into the OPERA system.
負責所有客人信息的及時、正確輸入OPERA系統
·????????To identify any faults that occur in the switchboard at anytime whilst you are on duty, contact the Telephone Supervisor on duty and report the fault directly to the Guest Service Center Manager.
在你上班的任何時候發現總機出現故障，請聯系值班電話主管，并直接向賓客服務中心經理報告故障
·????????Responsible for providing a personal, efficient, friendly and warm wake up call service for our guests as required.
負責為客人提供個性化、高效、友好、溫馨的叫醒服務
·????????To ensure confidentiality is adhered to in relation to all inquiries in reference to guests or talent with no exceptions.
確保在所有與客人或工作人員有關的詢問中遵守保密條款，但沒有例外
·????????To maintain and be aware of the importance of guest recognition.
保持并意識到客人認可的重要性
·????????To assist and carry out other duties as required and directed.
根據要求和指示協助和執行其他職責
·????????To be completely awareof the Fire and Emergency procedures of Raffles Shenzhen and your responsibilities in an emergency.
在緊急情況下，完全了解深圳萊佛士的火災及緊急情況及你的責任
