- 職位性質：全職
- 工作地區：江西省南昌市
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：19-25
- 計算機能力：良好
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：3千-5千
- 職位有效期：2025-09-08至2026-06-03
職位：前臺接待Receptionist
崗位職責/職位描述
Performs check-ins and check-outs efficiently, ensuring guests’ satisfaction
1.高效辦理客人入住和退房手續，確保客人的滿意。
Performs Cashiering functions efficiently, ensuring guests’ satisfaction
2.高效完成收銀工作，確保客人滿意。
Handles all guests’ requests or enquires promptly and efficiently, ensuring guests’ satisfaction
3.快捷高效的處理客人請求，確保客人滿意。
Familiar with the knowledge of room locations, room types, rates, discounts, hotel facilities and their hours of operation, special promotions etc
4.熟悉客房位置、房型、房價、折扣、酒店設施及其營業時間，特別促銷等。
Maintain good working relations with all departments, especially Housekeeping and Reservations. Make sure conduct well room control
5.同其他部門維護良好的工作關系，特別是客房部和預訂部。確保對客房的良好控制。
Familiar with full house situation and front desk manual operation process
6.熟悉滿房情況和前臺手工操作程序。
Go through relevant information about arrivals during shift; VIP, regular guests, groups, etc. Room situation and functions
7.交班時，核查相關信息，包括重要客人、常客、團隊等，客房的狀況。
Answer all telephone calls in a courteous and efficient manner
8.禮貌高效的接聽電話。
Greet arriving guests with a smile and eye contact using the guest’s name
9.問候到店客人時保持面帶微笑和目光交流，稱呼其姓名。
Assign adequate room as per reservation and request from guest
10.根據預訂和客人要求，恰當的安排房間。
According check in standard and procedure to handling guest check in, obtaining proper payment details and other registration information from the guest
11.根據入住登記標準和程序辦理客人入住，從客人處了解準確的付款細節和其他登記信息。
Enter the guest-details in the guest profile in the computer, with any special requests and preference when applicable
12.將客人的詳細資料輸入電腦的客人文件中，包括客人的特殊要求和喜好。
