Scope and General Purpose of Job崗位職責范圍與目的:
The scope of the therapist's role is to provide professional counseling and therapy services to the guests experiencing emotional, mental, or behavioral challenges. The general purpose of this job is to help clients develop coping strategies, improve their overall well-being, and achieve positive personal growth.
理療師的職責范圍是為經歷情感、心理或行為挑戰的客人提供專業的咨詢和治療服務。這份工作的總體目標是幫助客戶發展應對策略,改善整體健康狀況,并實現積極的個人成長。
Job Summary崗位概述:
As a Spa Therapist, you will be responsible for providing exceptional spa treatments and therapies to our guests, ensuring their comfort and satisfaction. You will perform various massage techniques, body treatments, facials, and other spa services according to our hotel's standards. Additionally, you will maintain a clean and organized spa environment, greet guests warmly, provide professional consultations, and recommend suitable treatments based on individual needs. Adhering to health and safety protocols, handling guest inquiries, and resolving concerns promptly are also crucial aspects of this role. Collaboration with the spa team to create a serene atmosphere and staying updated with industry trends through continuous training will contribute to your success as a Spa Therapist.
作為一名理療師,您將負責為客人提供卓越的水療護理和療法,確保他們的舒適與滿意。根據酒店的標準,您將執行各種按摩技術、身體護理、面部護理和其他水療服務。此外,您還將維護一個清潔有序的水療環境,熱情接待客人,提供專業咨詢,并根據個人需求推薦適當的護理方案。遵守健康與安全規范,處理客人的詢問并及時解決問題也是這個職位的重要職責。與水療團隊合作,共同營造寧靜的氛圍,并通過持續的培訓了解行業動態,將有助于您成為一名成功的理療師。
Major Duties & Responsibilities職責義務
- Provide exceptional spa treatments and therapies to guests, ensuring their comfort and satisfaction.
向客人提供卓越的水療護理和療法,確保他們的舒適和滿意。
- Perform a wide range of massage techniques, body treatments, facials, and other spa services according to the hotel's standards.
按照酒店的標準,執行各種按摩技術、身體護理、面部護理和其他水療服務。
- Maintain a clean and organized spa environment, including treatment rooms and communal areas.
維護一個清潔有序的水療環境,包括治療室和公共區域。
- Greet guests warmly, provide professional consultations, and recommend suitable treatments based on individual needs and preferences.
熱情接待客人,提供專業咨詢,并根據個人需求和偏好推薦合適的護理方案。
- Educate guests about available spa services, products, and packages to enhance their overall wellness experience.
向客人介紹可用的水療服務、產品和套餐,以提升他們的整體健康體驗。
- Adhere to health and safety protocols, maintaining hygiene and sanitation standards at all times.
始終遵守健康與安全規范,保持衛生和清潔標準。
- Handle guest inquiries, concerns, and complaints promptly and professionally, resolving issues to ensure guest satisfaction.
及時、專業地處理客人的詢問、關切和投訴,解決問題以確保客人滿意度。???????????????????????????????????
- Keep accurate records of guest profiles, preferences, and treatment details to personalize their future visits.
準確記錄客人的檔案、偏好和護理詳情,以個性化定制他們的未來訪問。
- Collaborate with the spa members to create a serene and harmonious atmosphere for guests while promoting teamwork and cooperation.
與水療會員合作,營造寧靜和諧的氛圍,促進團隊合作和協作。
- Stay updated with industry trends, new techniques, and product knowledge through continuous training and development.
通過持續培訓和發展,了解行業趨勢、新技術和產品知識的更新。
專業及技能 :
1.??? 擁有水療護理或相關領域的認可證書或文憑。
2.??? 在豪華度假村或酒店環境中具備經驗的水療師。
3.??? 深入了解各種按摩技術、身體護理和水療產品。
4.??? 出色的溝通和人際交往能力,能夠與來自不同背景的客人和同事有效互動。
5.??? 強烈的客戶服務導向和對提供卓越水療體驗的真正熱情。
6.??? 能夠處理多個任務,在快節奏的環境中高效工作。
保持客人機密,并秉持道德標準的專業精神和誠信。
位求職者投遞了該職位,你的簡歷匹配度為
你的綜合競爭力排名為第
名
立即溝通
紫云玄清是金壇茅山旅游度假區首家以“維持生態、恢復生態”為規劃建設前提,打造環境優先,山水交融,注重建筑空間與茅山自然生態景觀相互交融、和諧共生的低密度五星級標準度假酒店。該項目位于江蘇省金壇茅山旅游度假區北部核心片區,西臨茅山頤園,北接金茅公路,占地1825畝,建設用地面積約216.08畝,建筑面積3.1萬平方米,由常州紫云湖旅游開發有限公司投資建設,總投資超10億元。項目以“生態游憩、休閑度假、文化體驗”為功能定位,突出山水交融的自然特色,主要呈現“一核、二帶、七區”空間布局和“同心圓式”綠化結構。其中“一核”為湖心酒店;“二帶”為入口瀑布景觀帶、濕地景觀帶;“七區”為入口區、會議綜合區、書畫院、酒店配套區、森林生態區、濕地果園、保育生態區;“同心圓式”型綠化由林地、濕地、水系、島嶼、庭院構成。項目將按五星級標準打造高端度假型酒店,建有宴會中心、湖濱酒店、書畫院、養生館和客房區等,客房總數約80間,建成后擬由日本酒店運營公司運營。目前酒店主體建筑已完成,內裝硬裝施工接近尾聲,軟裝及室內家具陳設即將入場,預計2024年5月對外運營。