免费精品国产一区二区三区麻豆,狠狠人妻久久久久久综合九色91,国产高清一区二区三区免费,日本在线不卡一区二区,精品国产免费第一区二区三区,国产精品久久久久丝瓜,久久综合久色综合97伊人,2023久久香蕉国产线看,在线播放亚洲精品一区二区,日本免费一区二区三区视频观看

崗位職責(zé)/職位描述

§? 確保遵循品牌承諾并始終提供優(yōu)異的對(duì)客服務(wù)。

Ensures the delivery of brand promise and provides exceptional guest service at all times.

§? 適當(dāng)時(shí)為其他部門的內(nèi)部客人提供優(yōu)質(zhì)服務(wù)。

Provides excellent service to internal customers in other departments as appropriate.

§? 禮貌而高效地處理所有客人和內(nèi)部客人的投訴和詢問，確保問題得到圓滿解決。

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

§? 與客人和同事保持基于良好工作關(guān)系的互動(dòng)接觸。

Maintains positive guest and colleague interactions with good working relationships.

§? 與客人建立并保持良好的客戶關(guān)系。

Establishes a rapport with guests maintaining good customer relationships.

§? 按照客人消費(fèi)的項(xiàng)目計(jì)算賬單費(fèi)用

Computes bill and accepts payment

§? 按要求執(zhí)行收銀員職能。

Performs the function of cashier as required.

§? 核對(duì)收取的現(xiàn)金，確保所收現(xiàn)金都是真鈔。

Verifies cash received ensuring only genuine money been collected.

§? 核對(duì)所有客人呈交信用卡，確保所有信用卡都在有效期內(nèi)。

Verifies all credit cards presented by guest before to validity of the card.

§? 根據(jù)行業(yè)、公司和酒店對(duì)于餐飲部職能要求的變化做出反應(yīng)。

Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.

§? 在任何時(shí)間表現(xiàn)負(fù)責(zé)的行為，并以積極的形象代表酒店管理團(tuán)隊(duì)和凱悅國(guó)際。

Exercises responsible behaviour at all times and positively representing the hotel and Hyatt International.

§? 需要時(shí)參加培訓(xùn)課程和會(huì)議。

Attends training sessions and meetings as and when required.

§? 執(zhí)行分派的任何合理任務(wù)和額外職責(zé)。

Carries out any other reasonable duties and responsibilities as assigned