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崗位職責(zé)/職位描述

-? 6個(gè)月以上全職實(shí)習(xí)。酒店內(nèi)部相關(guān)任意部門皆可。?
-? 尊重客人需求，認(rèn)真對(duì)待客人的提問或投訴，熱衷于滿足客人期望，時(shí)刻提供專業(yè)和高水平的服務(wù)質(zhì)量
-? 工作自覺主動(dòng)、負(fù)責(zé)任
-? 具有良好的團(tuán)隊(duì)合作精神，全力支持并協(xié)助他人工作
-? 出色的溝通及表達(dá)能力
-? 性格開朗，能從容應(yīng)對(duì)壓力
-? 愿意接受輪班工作
-? 基本英語口語

-? Full time traineeship with a minimum duration of 6 months.? Students can be placed at any hotel departments if vacancies allow.
-? Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards
-? Acts on own initiative and takes responsibility for own work
-? Has team spirit, willing to provide assistance and helpful
-? Has good communication & interpersonal skills
-? Has a bright and cheerful disposition，can contend with pressure
-? Accepts to take shift work
-? Basic oral English skills
?