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To do whatever it takes to provide exceptional service for our customers and to strive for excellence to achieve customer satisfaction.
竭盡所能地向客人提供優質的服務，使客人滿意。
To adhere to the three steps of service to all our guests:
堅持為顧客服務的三個步驟：
1. Warm and sincere greeting. Use the guest name, if and when possible.
真誠熱情的問候，盡可能使用顧客的名字。
2. Anticipation and compliance with guest needs.
預計并滿足顧客的需要。
3. Fond farewell. Give them a warm good-bye and use their name, if and when possible
禮貌地道別，盡可能使用顧客的名字和他們說再見。
To administer the day to day operations of the restaurant outlet in such a manner as to maximize revenues and minimize costs with particular attention to complete guest satisfaction, associate welfare, and profit margins.
負責餐廳每天的運營，努力降低成本、提高收入、特別是要使顧客滿意、員工滿意和使利潤最大化。