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崗位職責/職位描述

1.Takes orders, promotesoutlet’s specials and serves in accordance to the established standard.

負責下訂單，推銷部門特色菜，按照既定的標準服務客人。

2.Carry out pre-service dutiesand mis-en-place.

做好服務前的崗前職責和準備工作。

3.Ensure grooming and generalappearance of Heartists conforms to Hotel standards.

確保心藝家的儀容儀表符合酒店標準。

4.Ensure adequate supplies ofmaterials, and requisition for general supplies.

確保材料供應充足，并申請采購所需的物品。

5.?Ensure all fixtures andoperating equipment is in good working condition.

確保所有的設施和操作設備處于良好的工作狀態。

6.Ensure good general appearanceand maintenance of restaurant working areas.

確保餐廳的美觀和維護工作。

7.Attends to guest complaints, requests or inquiries regarding beverageand services.

關注客人關于飲料和服務的投訴，請求或詢問。

8.?Maintains proper records of Sales, guest complaints, solutions and allconcerns pertaining to personnel or equipment in appropriate logbooks,discusses the same with the Manager.

保留合理的銷售記錄，在合適的記錄本上記錄客人投訴、解決辦法及所涉及人員或設備，并與經理討論。