1.Takes orders, promotes outlet’s specials and serves in accordance to theestablished standard.
負責下訂單,推銷部門特色菜,按照既定的標準服務(wù)客人。
2.Carry out pre-service duties and mis-en-place.
做好服務(wù)前的崗前職責和準備工作。
3.Ensure grooming and general appearance of Heartists conforms to Hotelstandards.
確保心藝家的儀容儀表符合酒店標準。
4.Ensure adequate supplies of materials, and requisition for generalsupplies.
確保材料供應(yīng)充足,并申請采購所需的物品。
5.Ensure all fixtures and operating equipment is in good working condition.
確保所有的設(shè)施和操作設(shè)備處于良好的工作狀態(tài)。
6.Ensure good general appearance and maintenance of restaurant workingareas.
確保餐廳的美觀和維護工作。
7.Carries out assigned duties.
完成分配的任務(wù)。
8.Attention to detail, perfectionist.
注重細節(jié),追求完美。
9.Takes every opportunity to be a “sales person” and promote specialevents, promotions and facilities.
抓住一切機會成為一名“銷售人員”,推廣特殊活動、促銷活動和設(shè)施。
10.Attendsto guest complaints, requests or inquiries regarding beverage and services.
關(guān)注客人關(guān)于飲料和服務(wù)的投訴,請求或詢問。
11.Maintainsproper records of Sales, guest complaints, solutions and all concernspertaining to personnel or equipment in appropriate logbooks, discusses thesame with the Manager.
保留合理的銷售記錄,在合適的記錄本上記錄客人投訴、解決辦法及所涉及人員或設(shè)備,并與經(jīng)理討論。