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崗位職責/職位描述

1. Provide a consistent room and bathroom product
and service adjacent areas that meets the hotel’s standards for cleanliness and
presentation and offering high quality service.?

負責客房、浴室和相關區(qū)域的產品能符合酒店的清潔和規(guī)定標準及為客人提供高質量服務。

2.Responsible for the cleanliness in floor public area and the tidiness of
pantry.

負責樓層公共區(qū)域和工作間的衛(wèi)生。

3.Abide by Supervisor instruction and make up the urgent guestroom.

服從主管的指示，先整理緊急的房間。

4.Clean guestroom in the following order: early guests request, occupied room
with make-up sign, arrival guestrooms, occupied rooms, check out rooms.

按以下順序打掃房間：清早客人有要求的，住房有打掃房間標志的及已經預定了退房，住房，退房。

5.Everyday check in in advance 15minutes and check out after 15minutes, then know
assignment and take work report and keys.

每天應提前十五分鐘到部門簽到和推后十五分鐘簽退，然后領取各自區(qū)域的報表及鑰匙。

6.To inspect if there is damaged equipment or Lost & Found and report to
Housekeeping office in time.

及時檢查如有設備損壞，或有遺留和丟失物品應及時報到客房部辦公室。

7.To fill in Room Attendant work report form as required.

按照要求填寫客房服務人才作報告。

8.Tidy up and filled the pantry and trolly.

下班前整理并補充好工作間和工作車物品及易耗品。

9.Ensure the veracity of the matters that will be handed down to the next shift.

交接給下一班人才的事情要保證其準確性。

10.Switch off all lights in pantry, lock the door, hand in work form to Supervisor ，and return the keys to office.

關工作間所有的燈，鎖門，將工作報表交至主管處,并將鑰匙歸還到辦公室。