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崗位職責/職位描述

Key Duties and Responsibilities

主要職責與責任

§?? Coordinates
with Director of Operations and the management staff to operate a superior
Water Park experience.

§?? 同水世界運營總監以及管理人員協調配合，提供卓越的水上樂園體驗。

§?? Provides
direction and coordination for all disciplines in order to achieve the synergy
required to position, train and motivate employees to provide a safe, high
quality guest experience.

§?? 指導和協調各個專業，實現協同增效，從而為員工安排合適的崗位，培訓并激勵員工為客人提供安全、高品質的服務。

§?? Recruits and
develops a professional and dedicated management team.

§?? 招聘并打造專業專注的管理團隊。

§?? Handling complaints /voids, special requests from
sales/marketing/events for VIPs.

§?? 處理投訴/無效項目、貴賓的特殊促銷/營銷/活動要求。

§?? Ensures that
Aquaventure facilities are maintained at the highest level of quality. Maintains
a safe, secure, and healthy environment for employees and guests.

§?? 確保水世界冒險樂園內的設施保持在最高的質量水平。為員工和客人維護一個安全、穩妥、健康的環境。

§?? Aggressively
monitors and anticipates service needs in order to ensure a high quality and
superior “blow-away” guest experience.

§?? 積極觀察了解，對服務需求有所預知，并以此來保證品質卓越、“無比震撼”的客戶體驗。

§?? Develops and
maintains open and professional lines of communication with all departments
that interact with the Aquaventure operation.

§?? 就水世界冒險樂園的運營事宜與所有部門進行并保持充分、專業的溝通。

§?? Coordinates
Aquaventure operations in order to ensure a seamless guest experience
throughout all division operations.

§?? 就水世界冒險樂園的運營協調配合，確保客人在所有運營項目上都有同等品質的體驗。