- 職位性質：全職
- 工作地區：福建省廈門市
- 招聘人數：若干
- 學 歷：不限
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：英語(良好)
- 國際聯號工作經歷：優先
- 薪資待遇：3.6千-4千
- 職位有效期：2026-03-30至2026-06-28
職位：Concierge Agent 禮賓員
崗位職責/職位描述
We are looking for a Concierge Agent?
我們正在尋找一名禮賓員?
?As a Concierge Agent , we rely on you to?
作為一名禮賓員，你的主要工作職責為：
1.Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked.?
2.Adhere to guest checking in and checking out procedures pertaining to baggage handling.?
3.Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and IHG Rewards Club members.?
4.Assist arriving and departing guests by opening and closing car and taxi doors.
5.Maintain a spotless Porte Cochere and Drive way.?
6.Guide the guest to the Front Desk and wait behind the guest during the check-in. Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk. Without delay, escort the guests accordingly.?
7.Be familiar with the layout of the hotel and memorize the preferred route for escorting guests?
8.Be familiar with the lift workings and emergency stairs.?
9.Provide information to guests about the hotel facilities and services.?
10.Provide guest services and guidance.?
11.Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests.
12.Help other employees in department, replacing them temporarily when necessary.
1.主動協助客人提重包裹、拿衣服、提手提箱等，向客人提供禮貌和迅速的協助。?
2.在與行李相關的問題上，遵守客人入住和退房工作程序。?
3.在正門處歡迎客人，按具體時間段向客人發出合適的問候，特別要注意常客和憂悅會會員。?
4.為來店和離店的客人開關汽車及出租車門。?
5.保持車輛門道和車道的清潔。?
6.將客人引至前臺并在其辦理入住手續時在其身后等待。在看到前臺接待員的示意后上前從前臺接待員處取得房間號和房卡，然后立即護送客人至其房間。?
7.熟悉酒店布局并記下護送客人的最佳路線。?
8.熟悉電梯和疏散樓梯的使用。?
9.向客人提供關于酒店的設施和服務的信息。?
10.向客人提供服務和引導。?
11.熟知并稱呼客人的名字，特別是對于常客和長包房的客人，并在客人經過大廳時與其打招呼，隨時留意是否有可以為客人提供服務的情況出現。?
12.幫助部門內其它員工，如有必要則暫時代理他們的工作 。?
?We are looking for someone who:?
我們正在尋找一位具備以下條件的候選人：?
1.Atleast 1 year of relevant work experience or 4 years of combined universityeducation and work-related experience.?
2.Demonstrated ability to interact with customers, employees andthird parties that reflects highly on the hotel, the brand and the Company.?
3.Hotel experience preferred.?
1.至少1年相關工作經驗或4年的大學教育和工作經驗等效結合。
2.擁有在與他人交往時大多數時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。?
3..擁有酒店經驗者優先。?
?If you arethe right person, what are you waiting for? Click the apply button now!?
如果您覺得您適合以上條件，那還等什么呢？請點擊下面的申請按鍵吧！
