- 職位性質：全職
- 工作地區：廣東省汕頭市
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：5年以上
- 提供食宿：提供食宿
- 年齡要求：25-40
- 計算機能力：熟練
- 語言要求：不限
- 國際聯號工作經歷：優先
- 薪資待遇：5千-7千
- 職位有效期：2026-05-29至2026-08-27
MAJOR RESPONSIBILIES 職責概要：
1.1 Responsible in achieving individual Catering and Banquet sales objectives and revenue goals within areas of responsibility.
負責完成個人餐飲宴會銷售目標和飯店的收入目標
1.2 Finalizing all details relating to catering functions from concept stage until final billing.
確定所有關于餐飲會議包括從初始階段至最后結帳的細節
1.3 To ensure delivery of the highest standards of service and coordinates all other details with relevant departments.
確保向客戶提供高水準的服務，并與相關部門協調其它細節
1.4 Communicating all function details by way of event order, maintaining a follow-up system to ensure repeat clients.
聯絡所有會議細節，建立維持一個有效的跟催系統以確保回頭客
1.5 Handle cashes, petty cashes, checks, bills, long/short cashes legally according to Marriott policy and procedure.
按照酒店萬豪政策合規處理現金、備用金、支票、信用卡、賬單、長短款等，遵守所有公司政策和程序。
SPECIFIC DUTIES 工作任務:
2.1 Assists the catering sales management in achieving budgeted revenue and costs.
協助宴銷售團隊完成收預算及成本預算
2.2 To enlarge clients base ensuring maximum utilization of banquet rooms according to set parameters.
根據宴會廳數量，加大限度擴大客戶群
2.3 To negotiate with clients ensuring that profitability guidelines of the hotel are adhered to ensure guest needs and all requests are met.
與客戶協商，確保堅持酒店效益原則，確保滿足客戶需要
2.4 To work with the catering sales manager in preparing business plan for catering sales.
與宴會銷售經理合作，準備宴會銷售計劃
2.5 Understands hotel operations and respective responsibilities of each department.
了解酒店運作程序及部門工作職責
2.6 Coordinating function and events.
協調酒店承辦的會議及大型活動
2.7 Represents the hotel to the guest.
向客人介紹酒店的服務與設施
2.8 Demonstrates effective and appropriate interaction with guests whilst maintaining a professional approach and image.
與客戶保持有效的適當地交流，同時表現出專業的形象及工作方式
2.9 Coordinates works operations within the department as well as other related depart.
協調部門內部事情，同時協調與其他部門之間的事情
2.10 Prevents and resolves all guest grievances.
預防和解決所有客戶投訴事件
2.11 Demonstrates effective and appropriate interaction with guests whilst maintaining a professional approach and image.
在與客戶的交往中表現出高效的作風，處理問題的同時保持職業水準和形象
2.12 Maintains security of all data relevant to the department.
對部門所有資料保密
2.13 Ensures all reporting and servicing deadlines are met on a timely basis.
確保按時完成所有的報告，確保及時提供所需服務
2.14 Handle guest complaints by following instant pacification procedures ensuring guest satisfaction.
依照及時的和解程序處理客人投訴，確保客人滿意
2.15 Possesses a high level of product and service knowledge to promote services and facilities to customers.
對酒店產品及服務有高度了解，以便更好地向客戶銷售酒店的服務及設施
2.16 Meet solicitation and maintenance call requirements; make outside sales calls, handle all incoming inquiries.
達到開展和維護客戶的拜訪要求；外出拜訪客戶，處理詢價單
2.17 Oversees the thorough and effective logging and maintenance of group “business inquires” (leads) for review at the weekly sales/operations meeting.
負責整體的團隊生意詢價的記錄和跟進，以便在每周銷售會議上回顧
2.18 Oversees the update and maintenance of the sales department group-booking log detailing tentative and definite business on the books for all future months and years.
負責更新銷售部團隊預訂日志，詳細標明T 和D狀態以便將來核查
2.19 Compilation of a lost business report for all potential business, Enquirer lost monthly Enquirer lost and why the business is lost.
編輯所有有潛力的，之前丟失生意的報告，每月跟進生意丟失的原因
2.20 Accomplishes sales calls on prospective clients to develop and maintain relationship.
拜訪有潛力的客戶，發展并保持與客戶合作的關系
2.21 Abides by the Marriott Employee Handbook.
遵守萬豪集團員工守則
2.22 Abides by both the hotel and Marriott policies and procedures.
遵守萬豪集團的政策及程序
2.23 Abides by the Code of Conduct.
遵守萬豪集團的行為準則
2.24 Carry out other tasks as directed by immediate supervisor
完成直屬上司交代的其它任務
