- 職位性質(zhì)：全職
- 工作地區(qū)：廣東省汕頭市
- 招聘人數(shù)：1人
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：5年以上
- 提供食宿：提供食宿
- 年齡要求：25-40
- 計(jì)算機(jī)能力：熟練
- 語(yǔ)言要求：不限
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：優(yōu)先
- 薪資待遇：5千-7千
- 職位有效期：2026-04-02至2026-07-01
MAJOR RESPONSIBILIES 職責(zé)概要：
1.1 Responsible in achieving individual Catering and Banquet sales objectives and revenue goals within areas of responsibility.
負(fù)責(zé)完成個(gè)人餐飲宴會(huì)銷售目標(biāo)和飯店的收入目標(biāo)
1.2 Finalizing all details relating to catering functions from concept stage until final billing.
確定所有關(guān)于餐飲會(huì)議包括從初始階段至最后結(jié)帳的細(xì)節(jié)
1.3 To ensure delivery of the highest standards of service and coordinates all other details with relevant departments.
確保向客戶提供高水準(zhǔn)的服務(wù)，并與相關(guān)部門協(xié)調(diào)其它細(xì)節(jié)
1.4 Communicating all function details by way of event order, maintaining a follow-up system to ensure repeat clients.
聯(lián)絡(luò)所有會(huì)議細(xì)節(jié)，建立維持一個(gè)有效的跟催系統(tǒng)以確?；仡^客
1.5 Handle cashes, petty cashes, checks, bills, long/short cashes legally according to Marriott policy and procedure.
按照酒店萬(wàn)豪政策合規(guī)處理現(xiàn)金、備用金、支票、信用卡、賬單、長(zhǎng)短款等，遵守所有公司政策和程序。
SPECIFIC DUTIES 工作任務(wù):
2.1 Assists the catering sales management in achieving budgeted revenue and costs.
協(xié)助宴銷售團(tuán)隊(duì)完成收預(yù)算及成本預(yù)算
2.2 To enlarge clients base ensuring maximum utilization of banquet rooms according to set parameters.
根據(jù)宴會(huì)廳數(shù)量，加大限度擴(kuò)大客戶群
2.3 To negotiate with clients ensuring that profitability guidelines of the hotel are adhered to ensure guest needs and all requests are met.
與客戶協(xié)商，確保堅(jiān)持酒店效益原則，確保滿足客戶需要
2.4 To work with the catering sales manager in preparing business plan for catering sales.
與宴會(huì)銷售經(jīng)理合作，準(zhǔn)備宴會(huì)銷售計(jì)劃
2.5 Understands hotel operations and respective responsibilities of each department.
了解酒店運(yùn)作程序及部門工作職責(zé)
2.6 Coordinating function and events.
協(xié)調(diào)酒店承辦的會(huì)議及大型活動(dòng)
2.7 Represents the hotel to the guest.
向客人介紹酒店的服務(wù)與設(shè)施
2.8 Demonstrates effective and appropriate interaction with guests whilst maintaining a professional approach and image.
與客戶保持有效的適當(dāng)?shù)亟涣?，同時(shí)表現(xiàn)出專業(yè)的形象及工作方式
2.9 Coordinates works operations within the department as well as other related depart.
協(xié)調(diào)部門內(nèi)部事情，同時(shí)協(xié)調(diào)與其他部門之間的事情
2.10 Prevents and resolves all guest grievances.
預(yù)防和解決所有客戶投訴事件
2.11 Demonstrates effective and appropriate interaction with guests whilst maintaining a professional approach and image.
在與客戶的交往中表現(xiàn)出高效的作風(fēng)，處理問(wèn)題的同時(shí)保持職業(yè)水準(zhǔn)和形象
2.12 Maintains security of all data relevant to the department.
對(duì)部門所有資料保密
2.13 Ensures all reporting and servicing deadlines are met on a timely basis.
確保按時(shí)完成所有的報(bào)告，確保及時(shí)提供所需服務(wù)
2.14 Handle guest complaints by following instant pacification procedures ensuring guest satisfaction.
依照及時(shí)的和解程序處理客人投訴，確?？腿藵M意
2.15 Possesses a high level of product and service knowledge to promote services and facilities to customers.
對(duì)酒店產(chǎn)品及服務(wù)有高度了解，以便更好地向客戶銷售酒店的服務(wù)及設(shè)施
2.16 Meet solicitation and maintenance call requirements; make outside sales calls, handle all incoming inquiries.
達(dá)到開(kāi)展和維護(hù)客戶的拜訪要求；外出拜訪客戶，處理詢價(jià)單
2.17 Oversees the thorough and effective logging and maintenance of group “business inquires” (leads) for review at the weekly sales/operations meeting.
負(fù)責(zé)整體的團(tuán)隊(duì)生意詢價(jià)的記錄和跟進(jìn)，以便在每周銷售會(huì)議上回顧
2.18 Oversees the update and maintenance of the sales department group-booking log detailing tentative and definite business on the books for all future months and years.
負(fù)責(zé)更新銷售部團(tuán)隊(duì)預(yù)訂日志，詳細(xì)標(biāo)明T 和D狀態(tài)以便將來(lái)核查
2.19 Compilation of a lost business report for all potential business, Enquirer lost monthly Enquirer lost and why the business is lost.
編輯所有有潛力的，之前丟失生意的報(bào)告，每月跟進(jìn)生意丟失的原因
2.20 Accomplishes sales calls on prospective clients to develop and maintain relationship.
拜訪有潛力的客戶，發(fā)展并保持與客戶合作的關(guān)系
2.21 Abides by the Marriott Employee Handbook.
遵守萬(wàn)豪集團(tuán)員工守則
2.22 Abides by both the hotel and Marriott policies and procedures.
遵守萬(wàn)豪集團(tuán)的政策及程序
2.23 Abides by the Code of Conduct.
遵守萬(wàn)豪集團(tuán)的行為準(zhǔn)則
2.24 Carry out other tasks as directed by immediate supervisor
完成直屬上司交代的其它任務(wù)
