- 職位性質：全職
- 工作地區：天津市
- 招聘人數：2人
- 學 歷：大專
- 工作經驗：1年以上
- 提供食宿：不限
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(良好)
- 國際聯號工作經歷：優先
- 薪資待遇：3.5千-4.5千
- 職位有效期：2026-03-26至2026-06-24
職位：Housekeeping Coordinator 客房協調員
崗位職責/職位描述
The Role 崗位職責：
1. Familiar with hotel's policies and responsible for all the admin work in HSKP department
熟悉酒店的各項政策，協助客房做好客房部人事、物資設備等的文檔管理。
2. Be responsible for the room key distribution and reclaim.
負責客房工作鑰匙的發放、收回等管理工作。
3.?Check the room status, ensure that all the room status is correct and kept up with the record in FO.
核對房態，保證客房狀態記錄準確，并與前廳部的客房狀態保持一致。
4.?Collect all the notice and report related to HSKP department and verify the information if there is anything unclear; pass the information to related colleagues in time
對有關方面的通知、報告要及時整理，有不明之處要立即核實，并通知到有關人員。
5.?Familiar with the hotel occupancy, all the VIP information as well as check-in & out guest lists; inform related colleagues to prepare the room accordingly
熟悉客人情況，熟記當日進店、離店團隊及貴賓的抵離時間和接待要求、規格，并督促有關人員提前準備。
6.?Responsible for passing the information of VIP rooms, CARE rooms as well as occupancy to Executive Housekeeper and other related colleagues
負責將當日的貴賓房、待修房及其它客情資料整理后交給客房部行政管家及其他相關人員。
7.??Inform Engineering department if there is any maintenance requests; hand submit maintenance application form to Engineering and follow up the maintenance process
及時將客房維修要求通知到工程部，并傳遞維修單，督促其盡快解決。
8.??Responsible for the management of Lost & Found items.
接收、登記、保管、處理酒店范圍內的遺留物品，登記造冊，統一保管。
9.??Responsible for the housekeeping department attendance record.
負責客房部員工的考勤記錄。
10.?Responsible for issuing and reclaim of all the HSKP items.
負責客房部借用物品的發放、回收以及保管。
11?Check with Engineering about the room maintenance process and keep HSKP Manager updates.
每日與工程部核對維修情況，并匯總上報客房部經理
12.?Finish other works assigned by HSKP leaders.
完成上級安排的其它各項工作。
Talent Profile 能力&技能需求：
Acquire working experience in hotel/resort(preferably luxury brands).
擁有酒店工作經驗(特別是奢華品牌的酒店)。
Have professional training in hospitality industry.
接受過酒店專業的培訓。
Able to communicate in Mandarin or English fluently.
能夠流暢的使用普通話或英語進行對話。
Having good communication skills.
良好的溝通能力。
Able to operate basic computer skills.
正確應用基本電腦系統。
Minimum 1 years Housekeeping experience?for international luxury brands or affiliated five-star hotels.
擁有至少1年及以上國際奢華品牌或聯號五星級酒店客房部工作經驗。
