- 職位性質：全職
- 工作地區：天津市
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：3年以上
- 提供食宿：不限
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(良好)
- 國際聯號工作經歷：不限
- 薪資待遇：5.5千-6.5千
- 職位有效期：2026-05-27至2026-08-25
職位：Spa Supervisor 水療主管
崗位職責/職位描述
The Role 崗位職責：
1. Daily communication to all Spa Coordinators and Spa Attendants regarding daily/upcoming events through use of daily briefings, pass-on logs, memos, or any other means necessary.
通過每日簡報、傳遞日志、備忘錄或其他必要的方式，與所有水療中心員工就每日/即將發生的活動進行日常溝通。
2. Will be involved in and responsible for the training of all new Spa Coordinators according to the requirements of the Spa and HR
根據Spa和人力資源的要求，參與并負責培訓所有新的Spa前臺。
3. Updating the Spa Coordinator Training Manual, procedures and new hire testing on a quarterly basis to reflect updates in procedures and tasks.
每季度更新水療員工培訓大綱，流程和新員工測試，以反映流程和任務的更新
4. Continual re-training of Spa Coordinators in areas that become apparent by creating action plans to correct coordinator mistakes.
對Spa員工進行持續的再培訓，制定行動計劃，糾正協調員的錯誤
5. Monitoring Spa Coordinator performance and assisting with information gathering for performance reviews.
監控Spa員工的表現，并協助收集信息進行績效評估
6. Implementing new procedures for Spa Coordinators in order to improve productivity and service delivery.
為水療中心禮賓員實施新程序，以提高生產力和提供服務
7. Assisting in recording Spa Coordinator and Spa Attendant infractions (tardiness, absence, insubordination, job performance issues etc.) and passing that information to Spa Management for corrective action with employees.
協助記錄水療中心禮賓員和水療服務員的違規行為(遲到、缺勤、不服從、工作表現問題等)，并將這些信息傳達給水療中心管理層，以便與員工一起采取糾正措施。
8. Implementing up-sell incentives for Spa Coordinators to increase Spa revenues
對Spa員工實施追加銷售激勵，以增加Spa收入
9. Proactively working with the Lead Therapist and Lead Aesthetician to ensure sufficient staffing levels to meet business demands, smooth running of the operation and maintain an open line of communication between the therapist team and the desk staff.
積極與理療師主管保持合作，確保有足夠人手應付業務需要，確保運作順暢，并與理療師團隊及接待人員保持暢通的溝通
Talent Profile 能力&技能需求：
Acquire working experience in hotel/resort(preferably luxury brands).
擁有酒店工作經驗(特別是奢華品牌的酒店)。
Have professional training in hospitality industry.
接受過酒店專業的培訓。
Able to communicate in Mandarin or English fluently.
能夠流暢的使用普通話或英語進行對話。
Having good communication skills.
良好的溝通能力。
Able to operate basic computer skills.
正確應用基本電腦系統。
Minimum 3 years Spa experience?for international luxury brands or affiliated five-star hotels.
擁有至少3年及以上國際奢華品牌或聯號五星級酒店水療工作經驗。
