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崗位職責/職位描述

The Role 崗位職責：

1. Prepare, mix, present and serve all types of beverages based on the beverage manual by actively interacting with guests by focusing on quality, accuracy, speed and guest experience.
根據酒水單準備，制作，展示及服務各類酒水，積極與賓客互動，重點關注質量，準確性，速度及賓客體驗。
2. The head mixologist, Food & Beverage is an Entertainer which can actively interact with guests with ease, feel and influence their moods if necessary, think on their feet, prepare beverages according to guest’s preferences, creating bespoke beverages to creating memories.
首席調酒師可以通過與賓客的積極互動來舒緩，觀察賓客的情緒和心情，通過迅速的反應，準備和提供個性化的酒水服務，讓賓客感到驚喜，讓賓客擁有終生難忘的美好回憶。
3. Takes pride in their products and ingredients and ensures proper storage and safety of all the stocks in the bar.
確保產品及原料得到適當及安全的儲存。
4. Is meticulous about the spotless working environment cleanliness and maintenance of the bar area, fridges, bar floor, storage areas, glassware and all equipment in and around the bar.
細致的清潔工作區域以及維護酒吧范圍內，包括吧臺，冰箱，地板，儲存區，玻璃器皿等設施設備。
5. Is flexible and can perform all duties and responsibilities of a cashier.
靈活工作，可以承擔收銀員的職責。
6. Performs other tasks assigned by the manager which leads to guest satisfaction and profit for the Resort.
完成經理分配的其他任務。
7. In charge of daily Inventory and sales reports following the opening/closing checklists and to do lists.
負責每日庫存及銷售報表的更新，填寫開檔收檔檢查表及工作清單。
8. Maintains and ensures cleanliness and sufficient operating equipment others required for service hours in the bar.
維護和清潔酒吧的設備，確保在營運時間足夠使用。
9. Handles the orderly stocking of glassware and ensures adequate stock and inventory is maintained and informs management if any equipment has to be re-ordered in a timely manner.
負責玻璃器皿的維護和儲存，如有需要補充的及時通知管理層。
10. Ensures a standard cleanliness and back zone in the bar following the given standard.
確保吧臺及后區符合既定衛生標準。
11. Validates guest orders in the guest check, received payment from guest / guest signature and completes for the total sales.
買單前檢查賬單項目，確保收款準確無誤。
12. Checks and controls the temperature of the bar and wine chillers and notes them on the temperature record on a daily basis.
每日檢查和控制酒吧及葡萄酒的溫度，并進行記錄。
13. Performs the sequence of service, like all the other servers.
為賓客展示標準的服務流程。
14. Is passionate and constantly keep themselves up to date about their craft, participates in associations and club membership related to bar/cocktails and wines to update knowledge on latest service style and products, as well as promoting the image of bar.
富有激情的，不斷的自我完善，通過加入酒水相關的組織或團體來提升酒水知識，服務品質，同時宣傳酒吧。
15. Establishes and maintains respectful and good relations with teammates within and with other departments.
在本部門同伴間及與其他部門成員間建立并維持相互尊重及良好關系。
16. Assists teammates within and other departments in the performance of duties and responsibilities to attain quality product and service for the Resort.
與同伴們互幫互助包含餐飲部成員及其他部門同伴，相互尊重，促進團隊合作，為公司績效作貢獻。
17. Attends the daily CTE and Line-up, the monthly colleague meeting and relevant trainings conducted by the Resort management.
參加每日的部門會議和追求卓越分享會，月度團隊成員會議及酒店組織的相關培訓。
18. Keeps themselves informed of all pertinent details concerning the Resort.
確保了解酒店相關信息。
19. Knowledgeable on all food and beverage menus of the restaurants and bars, preparation methods, ingredients and presentations.
熟悉所有餐廳及酒吧食品及酒水菜單的內容、制作方法、制作原料及展示講解。
20. Takes accurate orders for all guests according to the given standard and practices suggestive selling to boost outlet sales.
遵循標準，準確的為賓客點單并根據賓客喜好為其提供建議及推薦酒水以提高餐廳收入。
21. Keeping the Team Leader updated on the challenges, orders, guest satisfaction, guest preferences and special requests.
確保主管接收到最新的餐廳及賓客信息，包括挑戰，訂單, 客人滿意度，賓客喜好及特殊需求。

Talent Profile 能力&技能需求：

Acquire working experience in hotel/resort(preferably luxury brands).

擁有酒店工作經驗(特別是奢華品牌的酒店)。

Have professional training in hospitality industry.

接受過酒店專業的培訓。

Able to communicate in Mandarin or English fluently.

能夠流暢的使用普通話或英語進行對話。

Having good communication skills.

良好的溝通能力。

Able to operate basic computer skills.

正確應用基本電腦系統。

Minimum 5 years Bar experience?for international luxury brands or affiliated five-star hotels.

擁有至少5年及以上國際奢華品牌或聯號五星級酒店酒吧工作經驗。