- 職位性質：全職
- 工作地區：天津市
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：2年以上
- 提供食宿：不限
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(熟練)
- 國際聯號工作經歷：優先
- 薪資待遇：4.5千-5.5千
- 職位有效期：2026-03-26至2026-06-24
職位：Banquet Supervisor 宴會主管
崗位職責/職位描述
The Role 崗位職責：
1. Is a passionate leader with a Can Do attitude, which gets respect by knowledge, guidance and fairness. A leader which service teammates look up and practices an open-door policy to all teammates.
富有激情的主管秉持著可以做到的態度，通過專業知識，指導和公平公正受到同伴的尊敬并對所有的同伴都敞開心扉。
2. Ensures that all teammates are assigned to service stations, have sufficient equipment and supplies and that tables in the restaurant are clean, well maintained and properly set up according to the meal period set up at all times.
確保給所有同伴分配好服務區域，有足夠設備和物品使用，始終保持餐廳餐桌干凈整潔并根據相應餐段進行擺臺。
3. Supports and coaches service attendants in serving food and beverage to guest according to prescribed service standards and procedures of restaurant service with emphasis on quality, speed, accuracy and attention.
根據既定的服務標準，支持和訓練服務人員如何服務食物和酒水以及餐廳服務流程，重點強調質量，速度，準確性及所有細節精益求精。
4. Is fully proficient on the Point of Sale system (POS), Restaurant Reservation procedures.
精通使用POS系統和餐廳預訂系統。
5. Checks the cleanliness and maintenance of equipment, fixtures, storage and service area and menus in the restaurant assigned and acts if rectification is necessary.
檢查及維護所分配區域餐廳設備，固定裝置，倉庫，服務區域及菜單的是否整潔，如有需要應及時修正。
6. Knowledgeable on all food and beverage menus of the restaurant including buffet.
熟悉所有餐廳的菜單及酒水單，包括自助餐。
7.?Takes accurate orders for all guests according to the given standard and practices suggestive selling to boost restaurant sales and checks the status of all orders and ensures that they are delivered within designated timelines.
根據既定標準為客人準確的點單，練習進階銷售來增加餐廳收入，檢查所有點單的狀態，確保所有點單都按時上菜。
8.?Attends the daily Line-up, the monthly colleague meeting and relevant trainings conducted by the hotel management.
參加每日的部門會議，月度團隊成員會議及酒店組織的相關培訓。
9.?Is attentive and takes note of anniversaries, birthdays and special dates discussed by guests in order to surprise guests and create a wow-effect.
留意并記錄賓客談論到的生日、紀念日及特殊日期，為賓客準備驚喜，讓賓客留下終身難忘的美好回憶。
10.?Follow and maintain established par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business and informs the Assistant Manager about it.
遵循和維持物品和設備的既定最低庫存。完成補充短缺申請或為可預見生意增減新項目的申請表并告知副經理。
11.?Inspect grooming and attire of teammates; coaches and helps to rectify any deficiencies.
檢查同伴的儀容儀表和著裝，如有不合適的幫助他們改正。
12.?Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Promote positive, thoughtful and respectful guest relations at all times.
預見客人需求，適當回復及回應客人，無論何時無論多忙。與客人建立積極體貼尊重的客戶關系。
Talent Profile 能力&技能需求：
Acquire working experience in hotel/resort(preferably luxury brands).
擁有酒店工作經驗(特別是奢華品牌的酒店)。
Have professional training in hospitality industry.
接受過酒店專業的培訓。
Able to communicate in Mandarin or English fluently.
能夠流暢的使用普通話或英語進行對話。
Having good communication skills.
良好的溝通能力。
Able to operate basic computer skills.
正確應用基本電腦系統。
Minimum 2 years Banquet experience?for international luxury brands or affiliated five-star hotels.
擁有至少2年及以上國際奢華品牌或聯號五星級酒店宴會工作經驗。
