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崗位職責(zé)/職位描述

The position of
Director of Engineering is responsible for the efficient operation of the hotel
property and all its equipment, ancillary maintenance and repair services and
protection of the Owner’s asset.?
Structural aspects of the hotel as well as the maintenance of grounds
and external facilities all fall within the span of responsibility.? Promotes the desired work culture around the
“Winning ways” of the InterContinental Hotels Group and the IHG Commitment is
“Room to be yourself”.

工程總監(jiān)的職責(zé)在于確保酒店實(shí)體及設(shè)備的有效運(yùn)作，對(duì)業(yè)主資產(chǎn)提供維及維修服務(wù)。酒店地面及外部建筑設(shè)施維護(hù)都屬于此職位的責(zé)任范圍之內(nèi)。促進(jìn)形成洲際酒店管理集團(tuán)“致勝之道”的企業(yè)文化和洲際集團(tuán)對(duì)員工的承諾就是“盡炫自我”。

At InterContinental
Hotels & Resorts? we want our guests to feel special,
cosmopolitan and In the Know which means we need you to:

·???? Be charming by being approachable, having confidence and showing respect.

·???? Stay in the moment by understanding and anticipating guests’ needs, being attentive
and taking ownership of getting things done.

·????
Make it memorable by being knowledgeable, sharing stories and showing your style to
create moments that make people feel special.

在洲際酒店及度假村?，我們希望賓客感覺風(fēng)格獨(dú)特、時(shí)尚現(xiàn)代和深入洞悉，這意味我們需要你：

·???? 親切、充滿自信、體現(xiàn)尊重來展現(xiàn)富有魅力的你。

·???? 理解和預(yù)測(cè)賓客的需要、做到細(xì)心周到、具主人翁精神、把事情辦好，保持專注當(dāng)下。

·????
見多識(shí)廣、分享閱歷、展現(xiàn)你的風(fēng)格來創(chuàng)造令人感覺特別的時(shí)刻，做到令人難忘。

Duties and
Responsibilities工作職責(zé)

Financial
Returns: 財(cái)務(wù)回報(bào)：

·????????
Ensure
the effective financial management of the maintenance department by setting
maintenance budgets, capital works program’s and engineering plans and ensuring
that performance against there are regularly monitored and reviewed.?

·????????
通過制定維修保養(yǎng)預(yù)算、基建工程項(xiàng)目和工程計(jì)劃并確保定期監(jiān)督和審核績(jī)效，來確保維修部有效的財(cái)務(wù)管理。

·????????
Responsible
for the general cost control aspects of maintenance, the preparation of
departmental cost budgets and their implementation and submission to
management.

·????????
負(fù)責(zé)維修部的整體成本控制，編制部門成本預(yù)算及其實(shí)施和提交給管理層。

·????????
Provide advice to senior
management on all aspects of engineering support, environmental controls and
the operational efficiency of the property.

·????????
在工程支持、環(huán)境控制、 營(yíng)運(yùn)效率各方面為上級(jí)管理層提供建議

·????????
Ensure the effective financial
management of the engineering department by setting maintenance budgets,
capital works programs and engineering plans and ensuring that performance
against there are regularly monitored and reviewed.? Responsible for the general cost control
aspects of maintenance, the preparation of departmental cost budgets and their
implementation and submission to management.

·????????
通過制定工程預(yù)算、基本建設(shè)工程項(xiàng)目和工程計(jì)劃以達(dá)到優(yōu)化財(cái)務(wù)管理以及通過定期監(jiān)控及檢查來確保工作完成質(zhì)量。負(fù)責(zé)控制維護(hù)成本、制定部門成本預(yù)算及監(jiān)控其實(shí)施情況并將完成結(jié)果提交酒店管理層

·????????
Ensure the effective financial
management of the Capital Plan by setting realistic capital budgets, cash
flows, capital works programs and equity asset plans and ensuring that
performance against these are regularly monitored and reviewed.? Responsible for the general cost control
aspects of each project, the preparation and submission of budget estimates to
management and their successful implementation.

·????????
通過制定現(xiàn)實(shí)可行的資本預(yù)算、資金流狀況、資金計(jì)劃以及平衡資產(chǎn)計(jì)劃來確保財(cái)務(wù)資金管理的有效性。并且對(duì)于符合這些財(cái)務(wù)計(jì)劃的工作表現(xiàn)定期進(jìn)行檢查和回顧。同時(shí)也負(fù)責(zé)對(duì)工程各個(gè)方面成本進(jìn)行控制以及向管理層提交預(yù)算計(jì)劃及其實(shí)施情況

·????????
Take control of Capital Project
planning, in liaison with management, to ensure capital funding is effectively
allocated and budgeted in accordance with company directives and philosophy.

·????????
控制資金項(xiàng)目計(jì)劃，與管理層配合確保有效分配資金狀況以及按照公司的政策方針和所屬價(jià)值觀執(zhí)行和操作

·????????
Plan,
implement and administer a five-year Capital Plan, which is updated annually
against InterContinental Hotels Group Divisional Capital funding allocations.
Liaise closely with the Director of Finance and the Director of Engineering to
meet these criteria.

·????????
計(jì)劃、實(shí)施及管理一項(xiàng)五年資金計(jì)劃，并且每個(gè)年度按照洲際酒店集團(tuán)資金運(yùn)營(yíng)指導(dǎo)政策更新此計(jì)劃。同時(shí)，與財(cái)務(wù)總監(jiān)及工程總監(jiān)密切配合以實(shí)現(xiàn)此項(xiàng)目標(biāo)

·????????
Provide input as required into
the formulation of the annual Strategic Equity Asset Plan (Owned properties).

·????????
為每年度的政策衡平資產(chǎn)計(jì)劃（自有資產(chǎn)）提供條件支持

·????????
Ensure
Executive Committee awareness of the Capital Program within the property by
conducting regular updates at each meeting.?
Attend and present to the board of directors as and when required.
Attend the morning briefing meeting daily and update staff on progress.?

·????????
在每次會(huì)議中定期更新信息以確保行政委員會(huì)能夠及時(shí)了解資金計(jì)劃運(yùn)用情況。按要求向董事會(huì)提供并演示此項(xiàng)更新內(nèi)容。參加每日晨會(huì)并向員工講解工作進(jìn)度

·????????
Plan, implement and administer
an energy management program by establishing energy reduction objectives, the
maintenance of records and regular reporting of performance against these
objectives.??

·????????
通過建立節(jié)能目標(biāo)、保持維護(hù)記錄以及定期工作匯報(bào)來實(shí)現(xiàn)計(jì)劃、實(shí)施和管理能源項(xiàng)目的目標(biāo)

·????????
Ensure
InterContinental standards and requirements are effectively met for each
project undertaken by liaising regularly with InterContinental Hotels Group
Technical Services Department.? Ensure
quality standards are achieved for each project undertaken and defects are
completely resolved prior to issuing final accounts.?

·????????
通過與洲際酒店集團(tuán)技術(shù)服務(wù)部門的定期聯(lián)系來確保每項(xiàng)工程都有效達(dá)到洲際的標(biāo)準(zhǔn)及要求。同時(shí)也須確保每項(xiàng)工程在得出最終結(jié)果之前都能徹底解決所遇到的問題及阻礙

·????????
Ensure adherence to all
statutory regulations and fire codes by regularly reviewing policies and safety
procedures for each project.? Ensure that
any tests and inspections required on equipment are carried out and records
maintained.? Ensure all building codes
and relevant ordinance requirements are met and all building department
requirements and submissions are submitted and final approval is achieved.

·????????
通過定期回顧每項(xiàng)工作的方針政策及安全程序來確保始終遵守所有政策規(guī)定及消防規(guī)范；確保對(duì)設(shè)備開展所有必須的測(cè)試及檢查項(xiàng)目并作相關(guān)維護(hù)記錄；確保滿足所有對(duì)于建筑主體及相關(guān)條例的規(guī)定，以及提交建筑主體要求規(guī)范并取得最終確認(rèn)

·????????
Ensure a technically comp etent
project team by selecting qualified consultants and selecting contractors based
on previous experience, quality and price.?
Carry out regular work sampling during the project and proactively
feedback to the contractor and consultant team and senior management.?

·????????
憑以往的工作經(jīng)驗(yàn)、完成質(zhì)量及產(chǎn)品價(jià)格來確定顧問代表和承包商人選。在工程項(xiàng)目中定期開展示范工作并提前向承包商、顧問代表及上級(jí)管理層反饋意見

·????????
Ensure the staff awareness of
energy management within the property by conducting regular education and
training programs on energy conservation and matters related to efficient
operation of equipment in a cost-effective fashion.

·????????
通過定期開展學(xué)習(xí)和培訓(xùn)節(jié)能計(jì)劃以及對(duì)設(shè)備運(yùn)作采取有效成本概念來加強(qiáng)員工的能源管理意識(shí)

·????????
Contribute
to the hotel’s profitability by ensuring the effective management of the
buildings environmental controls and energy conservation systems.? Evaluate, control and record energy usage and
implement and upgrade energy conservation systems.

·????????
通過確保對(duì)建筑環(huán)境控制及節(jié)能系統(tǒng)的有效管理來實(shí)現(xiàn)酒店盈利的目標(biāo)。評(píng)估、控制和記錄能源消耗及實(shí)施情況，并且及時(shí)更新節(jié)能系統(tǒng)

·????????
Contribute to guest
satisfaction standards by ensuring that technical support services quickly
address, and where possible, anticipate, individual needs.? Ensure the safety and comfort of guests and
that any requests for service are handled in a courteous and efficient fashion.

·????????
通過快速實(shí)施技術(shù)支持服務(wù)以及根據(jù)可能的、預(yù)測(cè)中的個(gè)人需求來達(dá)到客人滿意度的標(biāo)準(zhǔn)。同時(shí)，確保滿足客人對(duì)于安全及舒適方面的需求，以周到而有效的方式提供所需服務(wù)

·????????
Ensure
a technically competent engineering staff by selecting, training and developing
a motivated, well-qualified maintenance team.?
Carry out regular work sampling studies within the department and
evaluate the performance and productivity of personnel.

·????????
通過甄選、培訓(xùn)、以及發(fā)展和組織積極且專業(yè)的工程團(tuán)隊(duì)來發(fā)展技術(shù)優(yōu)秀的部門員工。同時(shí)，應(yīng)定期在部門內(nèi)開展示范學(xué)習(xí)計(jì)劃以及評(píng)估個(gè)人表現(xiàn)

·????????
Maintain the condition of the
physical assets of the hotel by carrying out any upgrading and project work in
liaison with architects, interior designers and management.?

·????????
通過提升酒店工程質(zhì)量以及建筑師、室內(nèi)設(shè)計(jì)師以及與管理層相互配合來保持酒店實(shí)物資產(chǎn)的處于良好狀態(tài)

·????????
Ensure the effective operation
of all the mechanical and electrical systems and equipment by implementing and
managing a preventative maintenance program.?
Closely monitor the condition of the physical property and equipment by
conducting continual inspections of the building.? Ensure that preventative maintenance
schedules are in operation and regularly upgraded.?

·????????
實(shí)現(xiàn)預(yù)防維護(hù)管理計(jì)劃，確保所有機(jī)電設(shè)備和儀表儀器正常運(yùn)行。通過對(duì)建筑主體進(jìn)行經(jīng)常性的檢測(cè)來確保酒店實(shí)物資產(chǎn)及設(shè)備處于良好狀態(tài)，并確保預(yù)防維護(hù)計(jì)劃確實(shí)得以實(shí)施并定期進(jìn)行更新

·????????
Contribute to a high standard
of quality control within the hotel by actively participating in the hotel’s
Quality Assurance Program.

·????????
在酒店內(nèi)通過積極參與質(zhì)量保證計(jì)劃來達(dá)到高標(biāo)準(zhǔn)品質(zhì)的規(guī)范要求

·????????
Ensure the cost effectiveness
and technical efficiency of all services performed by outside contracts by
close supervision.? Ensure all work is
carried out in accordance with contracts, leases, services agreements and
warranties.

·????????
通過與外包商的密切聯(lián)系來確保所有服務(wù)項(xiàng)目在成本和技術(shù)上符合契約、租約、服務(wù)協(xié)議及相應(yīng)的保證條款

·????????
Ensure the quality of all work
completed by both employees and external contracted staff adheres to the
standards of good engineering practice.

·????????
確保職員及外包工程嚴(yán)格按照工程標(biāo)準(zhǔn)完成所有工作項(xiàng)目

·????????
Contribute to the effectiveness
of management decision making by representing the engineering department at all
executive and staff meetings and by ensuring regular liaison with heads of
other departments.

·????????
代表工程部參加行政和職工會(huì)議以及與其他部門保持經(jīng)常性的溝通來促進(jìn)管理決策的有效性

·????????

People:
員工團(tuán)隊(duì)：

·????????
Works within the company’s
Human Resource Framework to ensure the departmental performance of staff is
productive. Duties include:

·????????
與公司人力資源部門共同評(píng)估員工的工作能力,具體責(zé)任包括:

·????????
Planning
for future staffing needs

·????????
針對(duì)員工未來需要作計(jì)劃

·????????
Recruiting
in line with company guidelines

·????????
在員工聘請(qǐng)方面確保符合酒店的指導(dǎo)方針

·????????
Preparing
detailed induction programmers for new staff

·????????
為新員工準(zhǔn)備詳細(xì)的介紹資料

·????????
Maintaining
a comprehensive, current and guest focused set of departmental standards and
procedures and oversees their implementation

·????????
建立全面而及時(shí)的以及關(guān)注客人的部門標(biāo)準(zhǔn)及程序并監(jiān)督其完成情況

·????????
Ensuring
training needs analysis of Engineering staff is carried out and training
programmers are designed and implemented to meet needs

·????????
確保實(shí)施工程部員工的培訓(xùn)需求分析，并且確保培訓(xùn)計(jì)劃的設(shè)計(jì)和實(shí)施情況能夠滿足員工需求

·????????
Conducting
probation and formal performance appraisal in line with company guidelines

·????????
按照酒店政策方針對(duì)員工試用期及正式工作期作出表現(xiàn)評(píng)估。

·????????
Maintaining
up to date staff records and approves leave requests etc

·????????
保持最新的員工在職記錄并批復(fù)員工休假申請(qǐng)等

·????????
Coaching,
counseling and disciplining staff, providing constructive feedback to enhance
performance

·????????
指導(dǎo)、勸告及訓(xùn)練員工,，提供有建設(shè)性的反饋意見從而提高工作表現(xiàn)

·????????
Regularly
communicating with staff to maintains good relations

·????????
與員工定期溝通以保持良好關(guān)系

·????????
Produces
an efficient work schedule

·????????
制定有效的工作計(jì)劃

Guest
Experience: 賓客體驗(yàn)：

·????????
Contribute
to guest satisfaction standards by ensuring that technical support services
quickly address, and where possible, anticipate, individual needs.? Ensure the safety and comfort of guests and
that any requests for service are handled in a courteous and efficient fashion.

·????????
通過確保迅速提供技術(shù)支持服務(wù)、在可能情況下預(yù)見到特殊的個(gè)體需求，幫助實(shí)現(xiàn)賓客滿意度標(biāo)準(zhǔn)。確保客人的安全和舒適，且禮貌、高效地處理任何服務(wù)要求。

·????????
Ensures smooth and continuous
functioning of required equipment for the total hotel building and its
interior, thus achieving maximum efficiency and guest satisfaction.

·????????
確保酒店整體建筑及其內(nèi)部必要設(shè)備的平穩(wěn)、持續(xù)運(yùn)作，從而實(shí)現(xiàn)最高的效率和賓客滿意度。

Responsible
Business: 企業(yè)責(zé)任：

·????????
Ensure
adherence to all statutory regulations and fire codes by regularly reviewing
policies and safety procedures.? Ensure
that any tests and inspections required on plant by statutory authorities are
carried out as and when required and that all records and documentation
associated with such tests and surveys are correctly kept and/or
displayed.? Ensure that the hotel
fulfills all compliance requirements.

·????????
通過定期回顧政策與安全程序，來確保遵守所有法定規(guī)定和消防規(guī)范。確保根據(jù)要求和需要實(shí)施法定機(jī)構(gòu)規(guī)定機(jī)房需要進(jìn)行的所有測(cè)試和檢測(cè)，并妥善保存和/或展示與這些測(cè)試和檢測(cè)相關(guān)的所有記錄和文檔。確保酒店符合所有法規(guī)要求。

·????????
Maintain
the condition of the physical assets of the hotel by carrying out any upgrading
and project work in liaison with architects, interior designers and management.

·????????
與建筑師、室內(nèi)設(shè)計(jì)師和管理層聯(lián)絡(luò)，通過實(shí)施升級(jí)和工程工作，維護(hù)酒店實(shí)物資產(chǎn)的狀態(tài)。

·????????
Contribute
to a high standard of quality control within the hotel by actively
participating in the hotel’s Quality Assurance Program.

·????????
通過積極參加酒店的質(zhì)量保證計(jì)劃，幫助實(shí)現(xiàn)酒店內(nèi)部高標(biāo)準(zhǔn)的質(zhì)量控制。

·????????
Ensure
the quality of all work completed by both employees and external contracted
staff adheres to the standards of good engineering practice.

·????????
確保酒店員工及外部承包員工完成的所有工作的質(zhì)量均符合良好工程操作的標(biāo)準(zhǔn)。

·????????
Provide
advice to senior management on all aspects of maintenance support,
environmental controls and the operational efficiency of the property.

·????????
向高級(jí)管理層提供維修支持、環(huán)境控制以及物業(yè)運(yùn)營(yíng)效率等各方面的建議。

·????????
Demonstrate Awareness of IHG Personal Protective Equipment (PPE) policies and procedures and ensure all procedures are conducted
safely and within PPE guidelines and ensure your direct reports do the same

·????????
展示對(duì)IHG個(gè)人防護(hù)裝備（PPE）政策與程序的認(rèn)識(shí)，確保安全地實(shí)施所有的程序并符合PPE指導(dǎo)準(zhǔn)則，并確保你的直接下屬同樣如此。

·????????
Be aware of duty of care and
adhere to work place health and safety related various IHG policies and
procedures

·????????
具備謹(jǐn)慎責(zé)任意識(shí)，并遵守各種與工作場(chǎng)所的健康與安全相關(guān)的IHG政策與程序

·????????
Be familiar with property
safety, first aid and fire and emergency procedures and operate equipment
safely and sensibly

·????????
熟悉物業(yè)安全、急救和消防及應(yīng)急程序，安全、合理地操作設(shè)備

·????????
Ensures
that availability of Plant and Equipment is 100% at all times. If breakdowns
occur, ensure that the necessary repair is carried out without delay.

·????????
確保機(jī)房和設(shè)備在任何時(shí)候均100%可用。如果發(fā)生故障，確保毫不延遲地實(shí)施必要的維修。????????????

·????????
Perform other duties as assigned by
superior. Perform other related duties and special projects.

·????????
履行上級(jí)分派的其他職責(zé)，根據(jù)工作需要，履行其它的工作職責(zé)和特殊的任務(wù)。

This is the top Maintenance/Engineering job in a large
full-service, luxury, resort, or major flagship hotel with multiple sites and
facilities, a number of major outlets, high volume catering and convention
facilities, and a large number of VIP and key guests.? Supervises a staff of maintenance/engineering
tradespersons and contractors. May oversees subordinate managers and
supervisors.

這是大型全服務(wù)式、豪華型、度假型或大型旗艦酒店中與維修/工程相關(guān)的一個(gè)重要職位，酒店擁有多樣化的場(chǎng)所和設(shè)施，眾多大型餐飲設(shè)施，大規(guī)模的宴會(huì)和會(huì)議設(shè)施，以及眾多貴賓和重要客人。管理一支維修/工程技工團(tuán)隊(duì)和承包商。可能需要管理經(jīng)理和主管級(jí)下屬。

QUALIFICATIONS
AND REQUIREMENTS 任職要求

·????????
Some college or advanced
vocational training plus 6 years of experience in general building maintenance
and/or construction or equivalent combination of education and experience and
which 2 years at Chief engineer or above position.?? Specialized in any of one expertise
plumbing, electrical, mechanical, and carpentry fields.? Hotel experience preferred.? Professional certification and license if
required by law.??

·????????
若干大專或高級(jí)職業(yè)培訓(xùn)經(jīng)歷及6年大廈維修和/或建造的綜合經(jīng)驗(yàn)，或同等的教育和經(jīng)歷，其中2年擔(dān)任總工程師或以上職位。在水管、電氣、機(jī)械和木工任何一個(gè)領(lǐng)域擁有專業(yè)的技術(shù)專長(zhǎng)。擁有酒店經(jīng)驗(yàn)者優(yōu)先。持有法律可能要求的職業(yè)證書和許可證。