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崗位職責/職位描述

§? 根據順序，為客人點單并服務。

Take order and serve the guest according to the sequence.

§? 銷售產品。

Up-sell product.

§? 維持客用品并控制成本。

Maintain guest supplies and control the cost.

§? 下班時，確保飲料存貨正確。

Ensure beverage stock in the bar is correct.

§? 根據標準確保自助餐布置和服務。

Ensure buffet set up and service according to the standard.

§? 根據部門工作安排，確保服務的順暢。

Ensure smoothly service according to the task arranged.

§? 處理客人關于食品和酒水方面的要求以及疑問。

Handle enquiries and require in food and beverage.

§? 協助每月進行運營設備及營業用品盤點。

Assists in conducting monthly inventory checks on all operating equipment and supplies.

§? 負責在服務之前對員工進行指導。

Provide guidance before serving.

§? 具備充足的菜單知識，能夠向客人推薦和促銷餐飲產品。

Knowledgeable in food and beverage, Able to up-sell and recommend food and beverage.

§? 能夠對新員工和實習生進行培訓。

Able to train the new coming staffs and trainees.

§? 與餐務部、客房部和工程部保持良好的溝通，確保餐廳的整潔和保養。

Maintain communication with stewarding, housekeeping and engineering, Ensure restaurant clean and well maintained.

§? 根據菜單為客人提供食品和飲料。

Provide food and beverage according to the menu.

§? 適應餐飲部或酒店其他部門崗位的靈活調換。