- 職位性質(zhì)：全職
- 工作地區(qū)：上海市虹口區(qū)
- 招聘人數(shù)：1人
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：不限
- 提供食宿：不限
- 年齡要求：不限
- 計(jì)算機(jī)能力：不限
- 語(yǔ)言要求：不限
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：不限
- 職位有效期：2026-03-26至2026-06-24
- 薪資待遇：8千-1萬(wàn)
職位：Bartender 調(diào)酒師
崗位職責(zé)/職位描述
Customer and Colleague Experience
賓客服務(wù)
? Ensures the delivery exceptional guest service at all times.
確保所有員工始終提供優(yōu)異的對(duì)客服務(wù)。
? Provide engaged
確保與客人之間有良好互動(dòng)。
? Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
禮貌而高效地處理所有客人和內(nèi)部客人的投訴和詢(xún)問(wèn)，確保問(wèn)題得到圓滿解決。
? Maintains positive guest and colleague interactions with good working relationships.
與客人和同事保持基于良好工作關(guān)系的互動(dòng)接觸。
? Establishes a rapport with guests maintaining good customer relationships.
與客人建立并保持良好的客戶(hù)關(guān)系。
? Deliver high quality of engagement and service to guests
傳送高水平對(duì)客服務(wù)。
? Ensure guest needs and reasonable requests are met
確保客人的需求和合理的要求被滿足。
? Seek opportunities to continually improve guest service
不斷尋找機(jī)會(huì)改進(jìn)對(duì)客服務(wù)。
Operational
營(yíng)運(yùn)
? Ensures that minimum brand standards have been implemented.
確保貫徹執(zhí)行酒店最基本的品牌標(biāo)準(zhǔn)。
? Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
對(duì)于客戶(hù)調(diào)查結(jié)果做出回應(yīng)并落實(shí)相應(yīng)的改善措施。
? Presents menu/ drinks list, answers enquiries and makes suggestions regarding food, beverage and service to guests.
以支持和靈活的態(tài)度與其他員工緊密合作，著眼于整個(gè)酒店的成功和酒店客人的滿意度。
? Takes orders and serves food and beverage to guest according to the established sequence and procedures
.根據(jù)所定的程序接受點(diǎn)菜并為客人服務(wù)食品及飲料。
? Knowledge of all POS and cashiering functions
熟悉操作POS終端以及和收銀相關(guān)的功能。
? Ensures all food and beverage items, equipment and other facilities in the Outlet are maintained according to the Departmental Operation Manual requirements.
根據(jù)部門(mén)營(yíng)運(yùn)指南要求確保部門(mén)內(nèi)所有餐飲物品、設(shè)備和其他設(shè)施得到妥善保管和維護(hù) 。
? Proficient and knowledge of all menus to include our selection of Food, Beverage, Beer, Wine, spirits and cocktails.
熟練掌握菜單并能介紹其選擇包括食品，酒水，啤酒，葡萄酒，烈酒和雞尾酒。
? Up-sells beverage to increase the revenue.
促銷(xiāo)飲品以提高營(yíng)業(yè)收入。
? Reports any difficulties or problem to Superior / Assistant Manager for solution or follow up actions.
向餐廳領(lǐng)班/副理報(bào)告所有困難及問(wèn)題，以便跟進(jìn)和解決。
? Maintains par stocks of beverages and guest supplies.
保證所有酒水和客用品的標(biāo)準(zhǔn)庫(kù)存量。
? Prepares mis-en-place according to the requirement and operation needs.
確保根據(jù)要求和運(yùn)作需要做好餐前準(zhǔn)備工作。
任職資格:
? Neat and pleasant appearance.
儀表整潔
? Articulate and detail oriented
表達(dá)力強(qiáng)
? Well-groomed and presented and outgoing personality
良好的形象、個(gè)人展示能量及外向性格
