- 職位性質：全職
- 工作地區：上海市虹口區
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：2年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：英語(良好)
- 國際聯號工作經歷：不限
- 職位有效期：2026-02-25至2026-05-26
- 薪資待遇：7千-8.5千
職位：Assistant Lago Manager 特色餐廳副經理
崗位職責/職位描述
崗位職責:
? Responsible to drive the guest engagement and guest relations of your specific outlet.
推動所負責部門的良好客戶關系。
? Ensures that associates also provide excellent service to internal customers in other departments as appropriate.
確保員工同樣在適當的時候為其他部門的內部客人提供同樣優質服務。
? Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following , through to make sure problems are resolved satisfactorily.
禮貌而高效地處理所有客人和內部客人的投訴和詢問，確保問題得到圓滿解決。
? Personally and frequently verifies that guests in the outlet are receiving the best possible service and responsible for all guest recovery and corrective actions
經常親自證實餐廳客人得到的是最好的服務，跟進服務補救并采取行動計劃。
? Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respective associates and functions to the fullest expectations.
在餐廳區域花時間巡視（高峰時段）以確保員工很好地管理餐廳區域并使各項工作達到最佳滿意度。
? Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
關注工作效率水平的提高以及在適用的原則指引下對于設施設備或者支出成本的慎重管理的要求以達到
所有設備的最佳調配和能源使用效率。
? Achieves the monthly and annual budget target for Revenue and Covers
達到月度和年度個人目標和餐廳營業收入。
? Assists in the preparation of the Annual Business Plan for Food and Beverage.
協助餐飲部年度經營計劃的準備工作。
? Ensures high standards of personal presentation and grooming.
確保高標準的個人形象和儀容儀表。
? Maintains strong, professional relationships with relevant representatives from competitor hotels, business partners and other organizations.
與競爭酒店、商業伙伴和其他組織的相關代表保持強而專業的關系來往。
? Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
根據行業、公司和酒店對于餐飲職能要求的變化做出反應。
? Attends training sessions and meetings as and when required.
需要時參加培訓課程和會議。
任職資格:
? Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
? 擁有在與他人交往時大多數時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力
? Good Leadership skills.
良好的領導能力
? Good organization skills.
良好的組織能力
? High energy level with presentation skills.
具備優秀展示技巧
? Proficient in the use of Microsoft Office
精通微軟辦公軟件
? English Fluent in both writing and speaking
流利的英語說、寫能力
? With 3 years above 5 starts hotel working experience at western restaurant.
具有5星級以上酒店西餐廳同等3年以上相關工作經驗
