免费精品国产一区二区三区麻豆,国产久久在线观看,欧美激情视频一区二区,亚洲天天鲁鲁在线观看,国产亚洲精品色一区二区,久久水蜜桃精品一二区,台湾综合婷婷一区二区三区,草色五月天,欧美精品久久久久99毛片

Customer and Colleague Experience
賓客服務
? Provide Service to guests with the highest level of engagement
提供高水準的服務。
? Ensures that associates also provide excellent service to internal customers in other departments as appropriate
確保員工同樣在適當的時候為其他部門的內部客人提供同樣優質服務。
? Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following, through to make sure problems are resolved satisfactorily.
禮貌而高效地處理所有客人和內部客人的投訴和詢問，確保問題得到圓滿解決。.
? Maintains positive guest and colleague interactions with good working relationships
與客人和同事保持基于良好工作關系的互動接觸。
? Personally and frequently verifies that guests in the Outlet are receiving the best possible service.
經常親自證實餐廳客人得到的是最好的服務。
Financial
財務
? Assists to improve productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines.
協助促進工作效率水平的提高以及在適用的原則指引下慎重管理設施設、工資成本的支出。
? Assists to ensure that the outlet is operated in line with maximizing profit while delivering on the brand promise.
保遵守品牌承諾以追求利潤最大化為原則進行部門運作。
? Assists the Outlet Manager to achieve the monthly and annual Budget target and the outlet’s revenue.
協助餐廳經理達到月度和年度個人目標和餐廳營業收入。
? Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
確保與財務記錄的保留、錢款處理和許可以及及時而準確的財政信息的上報全部符合酒店、公司和本地的制度、政策和規章的規定。
? Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.
協助進行盤點管理和酒店營運設備和其他設施持續的保存保養。
? Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system. 確保使用新技術和設備，簡化工作系統提高工作效率。
Operational
營運
? Ensures that minimum brand standards have been implemented.
確保酒店最基本的品牌標準都要被貫徹執行。
? Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
對于客戶調查結果做出回應并落實相應的改善措施。
? Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
以支持和靈活的態度與其他經理緊密合作，著眼于整個酒店的成功和酒店客人的滿意度。
? Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
對菜單上的所有菜品和飲料有全面的知識和理解，并能推薦菜品和飲料的搭配及促銷。
? Ensures that the outlet is kept clean and organized, both at the front as well as the back of house.
確保餐廳的前、后線區域的潔凈有序。
? In the absence of Outlet Manager, Assistant Outlet Manager, conduct daily pre-shift briefings to associates on preparation, service and menu.
餐廳經理、副經理不在崗時，就每日的準備、服務和菜單給員工召開班前例會。
? Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate. 協助與廚房針對每日營運和質量控制密切溝通。
? Performs the function of cashier and responsible for System cashiering procedure.
執行收銀員的職能并負責電腦收銀程序。
Balances cash and credit card charges and remittance of cash to Front Office Safe.
將現金余額和信用卡費用和現金匯款放到前廳部保險箱中。
? Makes necessary checks needed for specific events or functions.
對于特別宴會或大型活動進行必要的檢查。
? Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods.
作為親身實踐操作的主管人員，應總是留在餐廳區域，尤其是繁忙時段。
? Assists with conducting monthly inventory checks on all operating equipment and supplies.
協助監督對所有運營設備和營業用品的月度盤點。
Personnel
人事
? Oversees the punctuality and appearance of all outlet associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
監督餐廳所有員工的守時性和儀容儀表，確保他們根據酒店和部門的儀容儀表要求身著正確的制服并保持高標準的儀容儀表和個人衛生狀況。
? Maximizes the effectiveness of associates by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
經過適當的培訓、指導和/或教導，通過提高每位員工的技能和能力將其效力發揮到最大化。
? Encourages associates to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.
鼓勵員工成為有創意的、主動的、具有挑戰精神并可以認識到自身對于營運成功所作貢獻的員工。
? Ensures that all associates have a complete understanding of and adhere to associates rules and regulations.
確保所有員工完全理解并嚴格遵守員工守則。
? Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
確保員工遵守所有與消防、防護和安全相關的酒店、公司和當地的制度、政策和規章。
Other Duties
其他
? Exercises responsible supervisory behavior at all times and positively representing the hotel team。
在任何時間表現負責的主管行為，并以積極的形象代表酒店管理團隊。
? Ensures high standards of personal presentation and grooming.
確保高標準的個人形象和儀容儀表。
? To attend training and meetings as and when required.
參加所有被安排的會議和培訓。

? Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
擁有在與他人交往時大多數時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。
? Good Leadership and Training skills.
良好的領導力和培訓技能。
? Good organization skills.
良好的組織能力。
? With 1 years above 5 starts hotel working experience at western restaurant.
具有5星級以上酒店西餐廳同級工作1年以上相關工作經驗。