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1. Assist in sustaining a refined, efficient, timely and yet welcoming luggage
experience;
幫助提供嫻熟,有效率的,及時的賓客抵店時的行李保管體驗；
2. Receive, track, coordinate and deliver guest luggage;
接收,跟進,協調,派送賓客行李；
3. Acknowledge, greet and converse with guests who need luggage assistance;
與賓客良好溝通以提供行李相關協助服務；
4. Insist luggage and personal belongings of the guest are always treated with the upmost respect, caution and security;
協助運送行李和私人物件來為客人創造一個始終感受尊敬,人文關懷和安全保障的環境；
5. Welcome and escort guests to and from their rooms/outlet of hotel and assist with luggage;
歡迎,引領客人到房間/酒店各營業點,并提供行李運送服務；
6. Inform guests of all safety measures, room amenities, and features;
告知賓客所有安保因素,介紹房間設施及酒店特色；
7. Promote hotel outlets, services and events;
提升酒店服務標準,介紹酒店出口及其他相關事件；
8. Store guest baggage upon request;
滿足客人行李保管需求；
9. Assist with the loading and unloading of baggage into and out of automobiles;
協助客人從其交通工具上卸載和裝載行李；
10. Maintains close work relationships with other departments and their leaders to promote feedback and efficient operations;
與其他部門協調以保持良好,緊密的工作關系,做好信息反饋 ,有效運作相關工作；
11. Carries out any other reasonable duties and responsibilities as assigned.
完成其他合理分配的職責和任務。

1. Good communication skills;
好的溝通技巧；
2. Organized, can multi-task, good problem solving skills and detail-oriented;
有組織，可以從事多項任務，注重細節有善于解決問題的技能；
3. College or University;
大專或大學；
4. Previous concerned working experience is preferred, but can be replaced by general good attitude and appearance and with potential to easily learn the skills.
具有相關工作經驗者優先考慮, 無經驗者需具有良好的外表與積極的態度，學習的潛力。