- 職位性質(zhì):全職
- 工作地區(qū):上海市
- 招聘人數(shù):若干
- 學(xué) 歷:不限
- 工作經(jīng)驗(yàn):不限
- 提供食宿:提供食宿
- 年齡要求:18-45
- 計(jì)算機(jī)能力:良好
- 語(yǔ)言要求:英語(yǔ)(良好)
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷:不限
- 職位有效期:2025-11-27至2026-07-20
- 薪資待遇:8.5千-1萬(wàn)
職位:Duty Manager 值班經(jīng)理
崗位職責(zé)/職位描述
1. Direct ? all activities of the shift to ensure communication and follow-up on any ? problems, guest requests and needs.
直接負(fù)責(zé)當(dāng)班班次的運(yùn)作,確保酒店內(nèi)部溝通的順暢、問(wèn)題及時(shí)的解決,滿足客人需求。
2. Act ? proactively without direct supervision in all matters concerning the safety, ? security and well-being of hotel guests, patrons and employees in the absence ? of senior management while upholding all of hotels policies and procedures.
在運(yùn)作期間沒(méi)有酒店高管當(dāng)值以及各部門沒(méi)有主管指導(dǎo)的情況下,確保 酒店各項(xiàng)運(yùn)行的順暢安全,以及客人的安全,確保酒店政策和程序的執(zhí)行。
3. Engaging ? leadership that inspires and empowers the staff.
發(fā)揮領(lǐng)導(dǎo)才能,激勵(lì)員工。
4.? Provides ? strategic direction for the department and proactively conveys guidelines for ? staff that shapes the unparalleled standards expected.
積極地為各部門員工提供運(yùn)作的指導(dǎo),使酒店的服務(wù)超越標(biāo)準(zhǔn)。
5.Make ? certain that areas of accountability are executed in uncompromised levels. ? Proper utilization of resources is a must.
恰當(dāng)?shù)乩觅Y源,確保高標(biāo)準(zhǔn)的執(zhí)行力。
6.Oversee ? facility and equipment in the responsible areas to make sure they are in ? complete working order.?
監(jiān)督設(shè)施設(shè)備的正常運(yùn)轉(zhuǎn)。
7.Implement ? training programs and tools at Staff that addresses room availability, ? revenue, rate and selling strategies that can maximize occupancy.?
利用培訓(xùn)和工具確保當(dāng)班員工有能力銷售房間,提升入住率,提高酒店收入。
8. Produce ? and/or assists in the preparation of annual budgets and operation forecasts; ? produces regular and special reports; maintains required records and files.
創(chuàng)建或協(xié)助 編制年度預(yù)算;建立相應(yīng)報(bào)表;記錄維修記錄,存檔。
9.? Ensures ? all activities performed within the department are in accordance with the ? company’s business objectives, and established safety and security standards. ?
在標(biāo)準(zhǔn)的安全操作指引下確保酒店運(yùn)作符合公司的經(jīng)營(yíng)遵旨。
10.Hires, ? trains, motivate, and provide on-going communication to staff to deliver ? first-class service with unmatched elegance and professionalism while ? promoting a culture of accountability.
通過(guò)招聘、培訓(xùn)、激勵(lì)以及隨時(shí)的溝通,以期員工以優(yōu)雅的儀態(tài)、敬業(yè)的精神,提供高品質(zhì)的服務(wù),傳承優(yōu)良的文化。

