- 職位性質：全職
- 工作地區：上海市
- 招聘人數：1人
- 學 歷：中專
- 工作經驗：1年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：不限
- 職位有效期：2026-02-25至2026-05-26
- 薪資待遇：6千-7千
職位：Lago Supervisor 特色餐廳主管
崗位職責/職位描述
崗位職責:
? Provide Service to guests with the highest level of engagement
提供高水準的服務。
? Ensures that associates also provide excellent service to internal customers in other departments as appropriate
確保員工同樣在適當的時候為其他部門的內部客人提供同樣優質服務。
? Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following, through to make sure problems are resolved satisfactorily.
禮貌而高效地處理所有客人和內部客人的投訴和詢問，確保問題得到圓滿解決。.
? Maintains positive guest and colleague interactions with good working relationships
與客人和同事保持基于良好工作關系的互動接觸。
? Personally and frequently verifies that guests in the Outlet are receiving the best possible service.
經常親自證實餐廳客人得到的是最好的服務。
? Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.
確保使用新技術和設備，簡化工作系統提高工作效率。
? Ensures that minimum brand standards have been implemented.
確保酒店最基本的品牌標準都要被貫徹執行。
? Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
對于客戶調查結果做出回應并落實相應的改善措施。
? Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
以支持和靈活的態度與其他經理緊密合作，著眼于整個酒店的成功和酒店客人的滿意度。
? Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
對菜單上的所有菜品和飲料有全面的知識和理解，并能推薦菜品和飲料的搭配及促銷。
? In the absence of Outlet Manager, Assistant Outlet Manager, conduct daily pre-shift briefings to associates on preparation, service and menu.
餐廳經理、副經理不在崗時，就每日的準備、服務和菜單給員工召開班前例會。
? Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate. 協助與廚房針對每日營運和質量控制密切溝通。
? Performs the function of cashier and responsible for System cashiering procedure.
執行收銀員的職能并負責電腦收銀程序。
? Balances cash and credit card charges and remittance of cash to Front Office Safe.
將現金余額和信用卡費用和現金匯款放到前廳部保險箱中。
? Makes necessary checks needed for specific events or functions.
對于特別宴會或大型活動進行必要的檢查。
? Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods.
作為親身實踐操作的主管人員，應總是留在餐廳區域，尤其是繁忙時段。
? Assists with conducting monthly inventory checks on all operating equipment and supplies.
協助監督對所有運營設備和營業用品的月度盤點。
? Exercises responsible supervisory behavior at all times and positively representing the hotel team。
在任何時間表現負責的主管行為，并以積極的形象代表酒店管理團隊。
? Ensures high standards of personal presentation and grooming.
確保高標準的個人形象和儀容儀表。
? To attend training and meetings as and when required.
參加所有被安排的會議和培訓。
任職資格:
? Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
擁有在與他人交往時大多數時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。
? Good Leadership and Training skills.
良好的領導力和培訓技能。
? Good organization skills.
良好的組織能力。
? With 1 years above 5 starts hotel working experience at? restaurant.
具有5星級以上酒店餐廳同級工作1年以上相關工作經驗。
