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Administration
行政
? Assume responsibility for all related Administrative function for the outlet
負(fù)責(zé)指定部門的相關(guān)行政工作
? Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
根據(jù)部門的標(biāo)準(zhǔn)和程序手冊，監(jiān)督執(zhí)行情況
? Conducts regular departmental communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary
定期主持召開部門溝通會并確保分部門例會和會議確實(shí)有效且在必要時進(jìn)行指導(dǎo)
? Knowledgeable and responsible for all outlets related systems to include (POS, payroll management, work orders, cashiering and Table management)
充分了解和熟知并負(fù)責(zé)相關(guān)部門的后臺運(yùn)營系統(tǒng)（POS終端，薪資管理，工作指令，收銀賬戶操作和餐桌管理）
Customer and Colleague Experience
賓客服務(wù)
? Responsible to drive the guest engagement and guest relations of your specific outlet
推動所負(fù)責(zé)部門的良好客戶關(guān)系
? Ensures that associates also provide excellent service to internal customers in other departments as appropriate
確保員工同樣在適當(dāng)?shù)臅r候?yàn)槠渌块T的內(nèi)部客人提供同樣優(yōu)質(zhì)服務(wù)
? Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following , through to make sure problems are resolved satisfactorily
禮貌而高效地處理所有客人和內(nèi)部客人的投訴和詢問，確保問題得到圓滿解決
? Personally and frequently verifies that guests in the outlet are receiving the best possible service and responsible for all guest recovery and corrective actions
經(jīng)常親自證實(shí)餐廳客人得到的是好的服務(wù),跟進(jìn)服務(wù)補(bǔ)救并采取行動計(jì)劃
? Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respective associates and functions to the fullest expectations.
在餐廳區(qū)域花時間巡視（高峰時段）以確保員工很好地管理餐廳區(qū)域并使各項(xiàng)工作達(dá)到上佳滿意度。

Financial
財(cái)務(wù)
? Maximizes associates productivity through the use of prioritizing, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests
將員工的工作能力通過多項(xiàng)技能、多項(xiàng)任務(wù)和有彈性的日程安排運(yùn)用而達(dá)到優(yōu)化，以完成經(jīng)營上的財(cái)政目標(biāo)和顧客期望
? Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment
關(guān)注工作效率水平的提高以及在適用的原則指引下對于設(shè)施設(shè)備或者支出成本的慎重管理的要求以達(dá)到
所有設(shè)備的良好調(diào)配和能源使用效率
? Achieves the monthly and annual budget target for Revenue and Covers
達(dá)到月度和年度個人目標(biāo)和餐廳營業(yè)收入
? Assists in the preparation of the Annual Business Plan for Food and Beverage.
協(xié)助餐飲部年度經(jīng)營計(jì)劃的準(zhǔn)備工作
? Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information
確保與財(cái)務(wù)記錄的保留、錢款處理和許可以及及時而準(zhǔn)確的財(cái)政信息的上報(bào)全部符合酒、公司和本地的制度、政策和規(guī)章的規(guī)定
? Responsible for the inventory management and ongoing maintenance of hotel operating equipment and other assets.
協(xié)助進(jìn)行盤點(diǎn)管理和酒店?duì)I運(yùn)設(shè)備和其他設(shè)施持續(xù)的保存保養(yǎng)
? Manages costs proactively based on key performance indicators, works with the respective Heads of Department as appropriate
以主要的業(yè)績表現(xiàn)指數(shù)為基礎(chǔ)對成本進(jìn)行預(yù)先管理控制，適當(dāng)?shù)臅r候讓各個部門經(jīng)理參與其中
? Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system
確保使用新技術(shù)和設(shè)備，簡化工作系統(tǒng)提高工作效率
Operational
營運(yùn)
? Ensures that minimum brand standards have been implemented
確保貫徹執(zhí)行酒店最基本的品牌標(biāo)準(zhǔn)
? Responds to the results of service audits or secret shopper reports and ensures that the relevant changes are implemented
對于客戶調(diào)查結(jié)果做出回應(yīng)并落實(shí)相應(yīng)的改善措施
? Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
以支持和靈活的態(tài)度與其他餐廳經(jīng)理緊密合作，著眼于整個酒店的成功和酒店客人的滿意度
? Ensures that Food and Beverage associates work in a supportive and flexible manner with other departments.
確保餐飲部員工以支持和靈活的態(tài)度與其他部門合作
? Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate
在營運(yùn)過程中將對于餐飲產(chǎn)品的檢驗(yàn)和監(jiān)督貫穿始終，并在適當(dāng)?shù)那闆r下做出反饋
? Monitors service and food and beverage standards in the Outlet. Work with the Assistant Outlet Managers, Executive Sous Chefs and Chef de Cuisines to take corrective actions where necessary
監(jiān)督餐廳的服務(wù)和餐飲標(biāo)準(zhǔn)。在必要時，與餐廳副理、行政副總廚和廚師長一起實(shí)施正確的措施
? Conducts frequent and thorough inspections together with the Chef de Cuisines, of the Food and Beverage Operation.
與廚師長共同對餐飲營運(yùn)進(jìn)行頻繁而全面的檢查
? Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods
作為親身實(shí)踐操作的主管人員，應(yīng)總是留在餐廳區(qū)域，尤其是繁忙時段
? Frequently verifies that only fresh products are used in food and beverage preparation.
經(jīng)常檢查餐飲準(zhǔn)備中僅可用新鮮的產(chǎn)品
? Assists the Chef de Cuisines /Executive Sous Chefs with creative suggestions and ideas
協(xié)助廚師長/行政副總廚提出富有創(chuàng)意的建議和想法
? Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives
對菜單上的所有菜品和飲料有全面的知識和理解，并能推薦菜品和飲料的搭配及促銷
? Ensures that the outlet is kept clean, organized and maintained both at the front as well as the back of house.
確保餐廳的前、后線區(qū)域的潔凈有序
? Liaises and organizes with Housekeeping Department that the established cleaning schedules are strictly adhered to
與客房部配合，確保嚴(yán)格執(zhí)行既定的清潔計(jì)劃
? Maintenance of all menus, beverage and wine lists
維護(hù)所有的菜單，飲料和酒水單
人事
Personnel
? Oversees and assists in the recruitment and selection of all Food and Beverage associates. Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting associates
監(jiān)督和協(xié)助所有餐飲部員工的聘用和篩選。在招聘時遵循酒店指示，在篩選員工時以能力基礎(chǔ)進(jìn)行選擇
? Oversees the punctuality and appearance of all outlet associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards
監(jiān)督餐廳所有員工的守時性和儀容儀表，確保他們根據(jù)酒店和部門的儀容儀表要求身著正確的制服并保持高標(biāo)準(zhǔn)的儀容儀表和個人衛(wèi)生狀況
? Maximizes the effectiveness of associates by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring
經(jīng)過適當(dāng)?shù)呐嘤?xùn)、指導(dǎo)和/或教導(dǎo)，通過提高每位員工的技能和能力將其效力發(fā)揮到高效
? Conducts Performance Development Discussions with associates and to support them in their professional development goals
指導(dǎo)員工進(jìn)行表現(xiàn)評估，支持他們的職業(yè)發(fā)展目標(biāo)
? Plans and implements effective training programmes for associates
為員工制定計(jì)劃并落實(shí)有效的培訓(xùn)課程
? Oversees the preparation and posting of weekly work schedules, making sure that they reflect business needs and other key performance indicators
監(jiān)督每周工作時間安排的準(zhǔn)備和記錄，確保可以反映出營業(yè)需求和其他重要的業(yè)績指數(shù)
? Encourages associates to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation
鼓勵員工成為有創(chuàng)意的、主動的、具有挑戰(zhàn)精神并可以認(rèn)識到自身對于營運(yùn)成功所作貢獻(xiàn)的員工
? Ensures that all employees have a complete understanding of and adhere to associates rules and regulations.
確保所有員工完全理解并嚴(yán)格遵守員工守則
? Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security
確保員工遵守所有與消防、防護(hù)和安全相關(guān)的酒店、公司和當(dāng)?shù)氐闹贫?、政策和?guī)章
Other Duties
其他
? Exercises responsible management and behavior at all times and positively representing the hotel management team.
在任何時間表現(xiàn)負(fù)責(zé)的管理和行為，并以積極的形象代表酒店管理團(tuán)隊(duì)
? Ensures high standards of personal presentation and grooming
確保高標(biāo)準(zhǔn)的個人形象和儀容儀表
? Maintains strong, professional relationships with relevant representatives from competitor hotels, business partners and other organizations
與競爭酒店、商業(yè)伙伴和其他組織的相關(guān)代表保持強(qiáng)而專業(yè)的關(guān)系來往
? Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel
根據(jù)行業(yè)、公司和酒店對于餐飲職能要求的變化做出反應(yīng)
? Attends training sessions and meetings as and when required
需要時參加培訓(xùn)課程和會議

? Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
? 擁有在與他人交往時大多數(shù)時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力
? Good Leadership and Training skills
良好的溝通技巧和培訓(xùn)技能
? Good organization skills.
良好的組織能力
? High energy level with presentation skills
具備優(yōu)秀展示技巧
? Proficient in the use of Microsoft Office
精通微軟辦公軟件
? English Fluent in both writing and speaking
流利的英語說、寫能力
? With 3 years above 5 starts hotel working experience at western restaurant
具有5星級以上酒店西餐廳同等3年以上相關(guān)工作經(jīng)驗(yàn)