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Under the guidance supervision of theExecutive housekeeper and establish policies and procedures of the Hotel and the Housekeeping Department, supervise the activities and behaviour of Room attendants / housemen to ensure clean, orderly and attractive guestrooms and surrounding public area; Suggest and develop training programs to improve efficiency, productivity and performance of Room attendants/housemen.在行政管家的指導下，建立酒店和客房部的政策和流程，管理樓層服務員的態度和舉止行為，確保服務員在清潔房間和周圍公共區域時態度是否認真，提供意見和發展培訓計劃來提高效率及服務員的工作效率和表現。Ensure day-to-day operational efficiency of the section. 確保每天每個部門的工作能被有效的完成。Assign rooms and delegate jobs to room attendants / housemen.確定房間和指派工作給樓層服務員。Ensure staff under his / her jurisdiction performs their duties and responsibilities according to approved systems and procedures.確保員工在領班的管轄內對他們的工作負責。Give additional assignments over and above regular duties if required.如果有要求可以給于額外的協助。Prepare work schedules and distribute work assignments / projects and room allocations for VIP’s and RA’s fairly.準備工作安排和安排計劃清潔及公平的分配給每位樓層服務員的工作量Keep all linen and supply closets neat, clean and stocked.保持所有的布草備品柜干凈清潔整齊，備量充足。Carry out the following routine assignments貫徹和落實日常工作的分配