- 職位性質：全職
- 工作地區：四川省成都市
- 招聘人數：1人
- 學 歷：本科
- 工作經驗：2年以上
- 提供食宿：提供食宿
- 年齡要求：20-30
- 計算機能力：熟練
- 語言要求：英語(一般)
- 國際聯號工作經歷：優先
- 薪資待遇：4千-5千
- 職位有效期：2026-04-04至2026-05-04
Assists the loyalty Manager to ensure that the team is adhering to all hotel policies, procedures and standards while striving towards total guest satisfaction. To ensure that the guest relations area is working in a professional manner at all times.
協助忠誠客戶經理保證部門遵循酒店的規章制度，服務程序及標準并致力于提高所有客人的滿意度。
Building up a rapport with guest prior to guest arrival and after departure by sending Pre-arrival and Post-departure email or call.
通過到店前的歡迎信或電話和退房后的致意電郵或電話與客人維持良好的關系以確保賓客滿意度。
Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly and in a way that allows one to solve work-related issues.
數據分析推理-迅速和準確地分析數據來處理工作相關的事務。
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
查看預抵報表，保證準確和完整。檢查入住登記單上的信息和報表是否一致，如有不同，和相關人員確認。
Ensure that all vip's are pre-registered according to standards.
保證所有VIP根據程序提前登記。
Work closely with Housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns.
和客房部緊密合作，保證所有的房態正確，若客人對房間有任何疑慮需及時匯報。
Print special requests report and block according to specifications.
打印特殊需求的報表，根據客人的需要鎖房。
Serve as a departmental role model or mentor by working alongside talents to perform technical or functional job duties.
作為部門模范，和英才們一起工作，并且指導他們完成他們的工作。
Block rooms in PMS system and identify designated requirements and requests (e.g. guaranteed room types, special requests, vip's, early arrivals, guest recognition).
根據客人的需要，在系統中鎖房(例如，承諾的房型，特殊要求，VIP，早到，賓客認知)。
Experience working in a luxury or lifestyle-related business/ environment would be a highly positive attribute.
有相關奢華或引領時髦潮流的環境中的工作經驗者優先。
