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Assist the manager and assistant manager in ensuring the efficient operation of the venue. Follow the standards, procedures, and managerial principles to achieve goals such as guest satisfaction, financial targets, training, and high talent morale. Maintain smooth coordination across departments to enhance service quality and deliver a premium "W" brand experience. Stay passionate about the brand and market trends, always seeking innovation to lead the market. Responsibilities include supporting service management, cash handling, equipment maintenance, stock control, and daily meetings. Facilitate talent training, performance supervision, dispute resolution, and communication. Ensure compliance with food and beverage standards, and maintain expertise in menu and beverage knowledge. Promote the W brand’s lifestyle, culture, and language while fostering a motivated and professional team environment.
協助經理和副經理確保場所高效運作。按照標準、流程及管理原則實現客人滿意、財務目標、培訓計劃和英才士氣高漲等目標。與各部門緊密合作，提升服務質量，提供優質的“W”品牌體驗。熱愛品牌及市場潮流，不斷創新引領市場。職責包括協助服務管理、收銀流程、設備維護、庫存控制和每日例會。推動英才培訓、績效監督、解決爭議及溝通工作。確保食品與酒水服務符合標準，熟悉菜單與酒水單。推廣W品牌生活方式、文化和語言，同時營造積極專業的團隊氛圍。
Assist in implementing beverage service procedure up to 5 star standards Good knowledge of Wines, Spirits and Cocktail Recipes 100% knowledge of beverage menu content and details.
酒水服務必須達到5星級酒店標準良好的葡萄酒，烈酒及雞尾酒知識100%理解餐廳酒水單的所有細節。
Initiative, Hands-on approach to operation.
主動性，親力親為的工作態度。
College or University Degree in Hotel Management.
酒店管理專業的大學文憑或者學位。
Minimum 2 years’ experience in the similar role in similar operation in international luxury 5 star hotels.
至少兩年以上相同國際5星級奢華品牌或等職經驗。